No longer see Tabs: Properties and Columns on any ODBC Stage
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No longer see Tabs: Properties and Columns on any ODBC Stage
I can no longer see the Properties and Columns tabs on any of my ODBC Stages for DB2 or Sql Server. I can logon to another machine and view them. I had issues with some other software and they had to refresh some ACTIVEX information (I know nothing about ACTIVEX) and I don't know if that messed it up or if it was even happening before then. Do you have any ideas on how this can be fixed? I have my help desk investigating but I thought I would give you all a shot.
Thank You,
Robin Gangler
Thank You,
Robin Gangler
Robin
Yes, and Yes. It is probably faster to uninstall and reinstall the client than it is to try to diagnose the problem.
My only concern is the other application you were mentioning. If fixing that application "broke" DataStage, then fixing DataStage may re-break that application. Though it is rare, it is can be caused by a library or pathing conflict. You should take a snap-shot of your environment variables before you do anything, that way if the other application breaks, you might be able to identify what changed in the library or command paths.
I'd recommend uninstalling the client using the uninstaller (default is C:/IBM/InformationServer/_uninstall/uninstall.exe), then removing the InformationServer directory after the uninstall completes. If you have multiple versions installed make sure to delete the correct one!
My only concern is the other application you were mentioning. If fixing that application "broke" DataStage, then fixing DataStage may re-break that application. Though it is rare, it is can be caused by a library or pathing conflict. You should take a snap-shot of your environment variables before you do anything, that way if the other application breaks, you might be able to identify what changed in the library or command paths.
I'd recommend uninstalling the client using the uninstaller (default is C:/IBM/InformationServer/_uninstall/uninstall.exe), then removing the InformationServer directory after the uninstall completes. If you have multiple versions installed make sure to delete the correct one!
Last edited by asorrell on Tue Aug 20, 2013 4:21 pm, edited 1 time in total.
I had something similar before!! I was not able to see the Partition icons and stat in the Designer and that too for me. If i connected to some other machine i can!!robinlg33 wrote:I went to another employee's PC (not my own) and logged into DataStage Dev as myself and I was able to view the tabs.
Then a fix provided by IBM fixed it.
So re installation(Proper, including reg) could help, but no warranty or guaranty for how long the re-installation will work!
Do reinstall, but at the same time launch a PMR and get the fix.
Thanks
Ram
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Revealing your ignorance is fine, because you get a chance to learn.
Ram
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Revealing your ignorance is fine, because you get a chance to learn.
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- Premium Member
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- Joined: Thu Mar 01, 2007 5:44 am
- Location: Troy, MI
I have the same problem on my machine...
IBMs pages recognise this as a bug and suggest installing a patch to resolve the problem.. (Sorry I didnt keep track of the patch numbers etc..)
but, to temporarily resolve the problem, I run the following command, with admin rights:
(also suggested as a temporary fix by IBM)
Can you try this and let us know if it resolves the problem?
IBMs pages recognise this as a bug and suggest installing a patch to resolve the problem.. (Sorry I didnt keep track of the patch numbers etc..)
but, to temporarily resolve the problem, I run the following command, with admin rights:
Code: Select all
regsvr32 C:\IBM\InformationServer\Clients\Classic\ExGrid.dll
Can you try this and let us know if it resolves the problem?
On the contrary, I was hoping you`ll be able to run this on your machine (the same machine having the problem)... and see if it helps resolve the problem temporarily.
Whatever solution you might find, I guess that will just be applied on your machine - since this is not an issue affecting the whole Datastage server.
if you dont have admin rights on your machine, you`ll still have to request your Help Desk to either run this command or find the right patch and install.. or completely uninstall the client and re-install.
Hope this helps.
Whatever solution you might find, I guess that will just be applied on your machine - since this is not an issue affecting the whole Datastage server.
if you dont have admin rights on your machine, you`ll still have to request your Help Desk to either run this command or find the right patch and install.. or completely uninstall the client and re-install.
Hope this helps.