Designer frozen due to Stage Properties
Moderators: chulett, rschirm, roy
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Designer frozen due to Stage Properties
Hi all,
I was using the DataStage Designer for the whole day and all of a sudden, my system froze whenever I opened the any Stage Properties. I have tried uninstall and re-install for 2 times but still nothing seems to work. Does anyone know what is the problem? I suspect some file is corrupted in the system but I am not sure which one.
Please help!! I can't do anything without the stage properties!!
I was using the DataStage Designer for the whole day and all of a sudden, my system froze whenever I opened the any Stage Properties. I have tried uninstall and re-install for 2 times but still nothing seems to work. Does anyone know what is the problem? I suspect some file is corrupted in the system but I am not sure which one.
Please help!! I can't do anything without the stage properties!!
Sometimes an uninstall doesn't uninstall enough. As long as your machine does not host the Server install as well, try:
1) Uninstall the DataStage client
2) Remove any leftover Ascential directories
3) Remove any Ascential Registry entries using RegEdit
4) Reboot
5) Reinstall the client
Seem like #3 is the key step when people are having a problem like this.
1) Uninstall the DataStage client
2) Remove any leftover Ascential directories
3) Remove any Ascential Registry entries using RegEdit
4) Reboot
5) Reinstall the client
Seem like #3 is the key step when people are having a problem like this.
-craig
"You can never have too many knives" -- Logan Nine Fingers
"You can never have too many knives" -- Logan Nine Fingers
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Are you using Windows XP Pro on your client machine? If so, do you have service pack 2 installed? If so, do you have the required Ascential patch for DataStage Designer?
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Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
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chulett, i have followed yr steps but still the stage properties can't open. i have discovered that the server jobs are all ok but the parallel jobs are the one that i can't open especially the stage properties for file sets, data sets, sequential files.
ray, everytime i re-install, i also install the patch before testing whether the jobs can be open.
i am sooo stuck now! sigh.....![Confused :?](./images/smilies/icon_confused.gif)
![Sad :(](./images/smilies/icon_sad.gif)
ray, everytime i re-install, i also install the patch before testing whether the jobs can be open.
i am sooo stuck now! sigh.....
![Confused :?](./images/smilies/icon_confused.gif)
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Thanks for all yr help, Chulett!!
Actually your instructions worked, just that I missed out removing some of the Ascential registry stuffs. I finally did a find of the word 'Ascential' and deleted all of it's records, restarted and reinstall again. Now it works!! :D
Really appreciate all your help!!
![Embarassed :oops:](./images/smilies/icon_redface.gif)
Really appreciate all your help!!