Unable to start Director
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Unable to start Director
Hi,
I have install datastage and Director doesn't start. In the windows task manager it says "Not Responding" and it use my all CPU (99%). The connection to my server seems to work because i can see all the projects available but as soon as i press "ok". Nothing happens, the Ascential splash screen doesn't dissappear and director never start.
Someone encounter something similar?
thanks.
I have install datastage and Director doesn't start. In the windows task manager it says "Not Responding" and it use my all CPU (99%). The connection to my server seems to work because i can see all the projects available but as soon as i press "ok". Nothing happens, the Ascential splash screen doesn't dissappear and director never start.
Someone encounter something similar?
thanks.
Can you call up the administrator , designer or manager? Or do you have the same problem there? Is the server and the client on the same Windows machine? If both are on the same machine, which process is eating up 100% of the CPU - the director client or some other process?
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Since this is Windows, you can use the tried and true method of reboot!
Seriously, did you happen to install the Multi-Client Manager? If so, open that up, select the version that you have installed and change to that version (even if it's already selected). This goes through and registers all your libraries again, so sometimes self-corrects problematic installs. If that doesn't work, you may just have to reinstall.
Seriously, did you happen to install the Multi-Client Manager? If so, open that up, select the version that you have installed and change to that version (even if it's already selected). This goes through and registers all your libraries again, so sometimes self-corrects problematic installs. If that doesn't work, you may just have to reinstall.
reboot, re-install... already tried many times. Multi -Client manage... didn't install it. i'll try to install the multi-client manager and do what you suggest...rhys.jones@target.com wrote:Since this is Windows, you can use the tried and true method of reboot!
Seriously, did you happen to install the Multi-Client Manager? If so, open that up, select the version that you have installed and change to that version (even if it's already selected). This goes through and registers all your libraries again, so sometimes self-corrects problematic installs. If that doesn't work, you may just have to reinstall.
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Is the server side a fresh install?
If the server side is NOT a fresh install, then the problems are either:
1. Your new PC install is bad
2. The project is LARGE and you're not waiting long enough for it to open
3. The project is corrupted
#2 is easy to figure out, can anyone else connect to the project? If they can get in, the problem is #1.
#3 is easy to figure out, can anyone else connect to the project? If they cannot get in, the problem is #3.
If your PC install is bad, you're going to have a fun time figuring out what is the issue.
If the server side is NOT a fresh install, then the problems are either:
1. Your new PC install is bad
2. The project is LARGE and you're not waiting long enough for it to open
3. The project is corrupted
#2 is easy to figure out, can anyone else connect to the project? If they can get in, the problem is #1.
#3 is easy to figure out, can anyone else connect to the project? If they cannot get in, the problem is #3.
If your PC install is bad, you're going to have a fun time figuring out what is the issue.
Kenneth Bland
Rank: Sempai
Belt: First degree black
Fight name: Captain Hook
Signature knockout: right upper cut followed by left hook
Signature submission: Crucifix combined with leg triangle
Rank: Sempai
Belt: First degree black
Fight name: Captain Hook
Signature knockout: right upper cut followed by left hook
Signature submission: Crucifix combined with leg triangle
ok... since my Director is not startable and I don't know long it will take tech support to fix it... i would love to take holidays but i guess my boss wont be very happy about it
anyway, is there any other way that i can access the log? I have a windows client and the server is on Unix.
the show must go on
thx!
anyway, is there any other way that i can access the log? I have a windows client and the server is on Unix.
the show must go on
thx!
Friday,
reinstall DataStage on your PC as Ken suggested. You can use the command line options of "dsjob" from Windows; but it would be easier to borrow a colleague's PC
reinstall DataStage on your PC as Ken suggested. You can use the command line options of "dsjob" from Windows; but it would be easier to borrow a colleague's PC
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Un-installing might not be enough. Make sure the files are really gone from the directories and that the registry entries are all removed. Also, is your PC up-to-date with all the service packs?
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Well first to install DataStage Client you need Admin rights so you mus have had it even for Multi-Client Manager....DataStage install quickly tells you you don;t have Admin rights....
But barring that I would say your Windows Registry (regedit at command line) needs to delete Ascential in the Software section....then reinstall.....If this scares you then see your Administrator for help....I bet you have some linguring issues there impacting execution of GUI's
But barring that I would say your Windows Registry (regedit at command line) needs to delete Ascential in the Software section....then reinstall.....If this scares you then see your Administrator for help....I bet you have some linguring issues there impacting execution of GUI's