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Datastage Designer closes while designing sequences
Posted: Fri Dec 09, 2005 12:36 am
by adarsh shrinagesh
Hi
While designing sequences on the pallete in the Job Designer - we are constantly receiving the following Windows error message
Datastage Designer has encountered a problem and needs to close
Error Signature
AppName dsdesign.exe
AppVer 7.5.1.35
ModName ntdll.dll
ModVer 5.1.2600.2180
Offset 0003426d
Error Report c236_appcompat.txt Created
After this Designer rudely closes.
Any Ideas?
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Re: Datastage Designer closes while designing sequences
Posted: Fri Dec 09, 2005 1:16 am
by salil
Ensure that your Client version is fully in compliance with your O.S and service packs if any.
Posted: Fri Dec 09, 2005 3:20 am
by adarsh shrinagesh
Hi Salil
Our Client Workstations are Windows XP Ver 2002 with Service Pack 2
The Install docs dont mention anything specific
Any ideas?
Posted: Fri Dec 09, 2005 4:10 am
by salil
We were also facing the same issue,some time back, while we had service pack2.Just try removing sp2,so that it may work.In our case it was successful.All the best.
Posted: Fri Dec 09, 2005 8:22 am
by chulett
Windows XP - Home or Professional? And there *is* a patch to make DataStage compliant with the changes in Service Pack 2 - have you downloaded and tried that? You can find it on Ascential's eServices website.
Posted: Fri Dec 09, 2005 9:47 am
by adarsh shrinagesh
chulett wrote:Windows XP - Home or Professional? And there *is* a patch to make DataStage compliant with the changes in Service Pack 2 - have you downloaded and tried that? You can find it on Ascential's eServices website.
Thanks -
Description:
This patch resolves an issue with the DataStage Client when designing sequencer jobs (in particular the job, routine and user variable activity stage editors) which caused problems opening the stage editors when Service Pack 2 for Windows XP has been installed. ECASE 60128.
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