DSXchange

Has anyone experienced this strange phenomenon...

Certain login id's can view annotations in designer. However, they cannot add additional annotations because the annotation stage in the pallete is greyed out.

Anyone know how to fix this

There are two types of annotations, a description annotations displays the job description field and you can only show one of these. A normal annotation can show any text and you can add many of these. My guess is that you are seeing the description annotation greyed out and you will find the normal annotation down in the favourites shortcut menu or you'll need to add it from the full list of stage types.

Go up to the stage types tree in your Designer repository and look in the Server folder to see if both Annotation stages appear.

Or maybe simply you need to toggle-on the Annotation stage.

vmcburney wrote:There are two types of annotations, a description annotations displays the job description field and you can only show one of these.

I would think this is the issue. As Vince notes, once you add one of the 'Description Annotations' to your job it becomes greyed out on the menu as only one can be used in a job.

I have seen that behaviour before (in version 7.1r1) with the regular Annotation stage also. There wasn't anything obvious to cause it, and there was a sense of urgency to get the developer developing again, so we re-installed the client software. So I can't suggest what may have caused it, but that did fix it.

Hi,

This has just happened to me and though I hate to say it - I didn't change anything.

I am the only developer that is experiencing this problem. We are all running the same client version (7.5) and working on the same projects on the same server (HP-UX).

Both annotations are greyed out, not just the Description Annotation which would be understandable and has caught me out before. The strangest thing is that I can't even see annotations that I know are there (on a job) from my client/PC but everyone else has.

So far I've tried all manner of right, left and double-clicks to no avail as well as file menu's and the repository menu's in Designer.

Any ideas or do I really have to reinstall?

Many thanks
T.

Actually, a reinstall of the client is pretty quick and painless. I'd suggest you give that a try first and then we can burn some braincells if that doesn't work.

I just had this happen as well. It turns out someone borrowed my computer over the weekend and toggled Annotations off. When the client is set not to display annotations it won't let you add any annotations either.

The button looks like a capital "A" in the toolbar. If the button is depressed then annotations are on.

Andy

asorrell wrote:I just had this happen as well. It turns out someone borrowed my computer over the weekend and toggled Annotations off. When the client is set not to display annotations it won't let you add any annotations either.

The button looks like a capital "A" in the toolbar. If the button is depressed then annotations are on.

Andy

Hi,

Yes, The button looks like a capital "A" in the toolbar might be off, make this button ON then one can use the annotations.