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Could not open transformer in 11.3

Posted: Tue Jan 26, 2016 2:16 pm
by spuli
Hi All,

Datastage 11.3 client is installed on Windows 7 enterprise edition desktop. It is a 32-bit OS. I am trying to open transformer inside a job and it is not showing up :(

I am trying to open director client. It is throwing the below error.

Run-time error '339':
Component 'MSCOMCTL.OCX' or one of its dependencies not correctly registered. a file is missing or invalid.

Please help!

Posted: Tue Jan 26, 2016 5:00 pm
by chulett
Is that O/S supported for the client? If so, I'd try reinstalling the client.

Posted: Wed Jan 27, 2016 5:10 am
by priyadarshikunal
you may need to re-register the OCX mentioned in the error. Else do a clean install after un-installing and deleting the relevant registry entries.

You can refer the step (not for the same issue) here

Posted: Thu Jan 28, 2016 9:46 am
by qt_ky
Please review the System Requirements.

The 11.3 and higher clients are only supported on 64-bit editions of Windows. They normally error during the install if a 32-bit OS is detected and will not proceed to install, at least that's what originally happened to us; not sure how you got past that...

Posted: Thu Jan 28, 2016 4:14 pm
by spuli
I have registered Component 'MSCOMCTL.OCX' by downloading it from internet and all set.

Thank you all for your inputs.

Posted: Thu Jan 28, 2016 4:15 pm
by spuli
11.3 client is installed on 32-bit windows 7 and working fine now.