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Install 9.1.2 IIS bigdata file stage does not work

Posted: Thu May 22, 2014 9:06 am
by peep
I installed 9.1.2 IIS on linux OS and the bdfs stage icon looks like plugin in the pallet .

Is there any patch or some setting missing here. Any one have such experience?

Posted: Thu May 22, 2014 2:42 pm
by rkashyap
Sounds like a question for your official support provider. If IBM is your support provider then you can use following link to open a PMR.

Posted: Thu May 22, 2014 3:17 pm
by peep
Is it ?

I will do some research and in worst case scinerio I will open a ticket.

Thanks for responding

Posted: Thu May 22, 2014 6:09 pm
by ray.wurlod
It might just mean that your client machine is running out of memory. Try closing a few other windows and/or restarting the Designer client.

Posted: Thu May 22, 2014 7:51 pm
by qt_ky
I had a similar experience on 8.7 with a different stage type. It turned out to be a client tier problem related to 64-bit Windows, proven by comparing a different client install on 32-bit Windows. Worked with IBM to resolve it...

Posted: Wed May 28, 2014 9:48 pm
by peep
Our client is on citrix so we have granted write access to directories below \Client\Classic recursively


this issue is resolved.

Posted: Wed May 28, 2014 10:53 pm
by ray.wurlod
:idea:
It would have helped a quicker diagnosis had you mentioned the Citrix connection at the outset.

Posted: Thu May 29, 2014 7:39 am
by peep
my bad I didnt mention that ....

Posted: Thu May 29, 2014 8:45 am
by asorrell
Could we have a few more details? Why did granting write access to the Clients/Classic location resolve the problem? I wasn't aware that anything was written to that directory post-installation / patching.