Install 9.1.2 IIS bigdata file stage does not work

peep · Post by **peep** » Thu May 22, 2014 9:06 am

I installed 9.1.2 IIS on linux OS and the bdfs stage icon looks like plugin in the pallet .

Is there any patch or some setting missing here. Any one have such experience?

rkashyap · Post by **rkashyap** » Thu May 22, 2014 2:42 pm

Sounds like a question for your official support provider. If IBM is your support provider then you can use following link to open a PMR.

peep · Post by **peep** » Thu May 22, 2014 3:17 pm

Is it ?

I will do some research and in worst case scinerio I will open a ticket.

Thanks for responding

ray.wurlod · Post by **ray.wurlod** » Thu May 22, 2014 6:09 pm

It might just mean that your client machine is running out of memory. Try closing a few other windows and/or restarting the Designer client.

qt_ky · Post by **qt_ky** » Thu May 22, 2014 7:51 pm

I had a similar experience on 8.7 with a different stage type. It turned out to be a client tier problem related to 64-bit Windows, proven by comparing a different client install on 32-bit Windows. Worked with IBM to resolve it...

peep · Post by **peep** » Wed May 28, 2014 9:48 pm

Our client is on citrix so we have granted write access to directories below \Client\Classic recursively

this issue is resolved.

ray.wurlod · Post by **ray.wurlod** » Wed May 28, 2014 10:53 pm

It would have helped a quicker diagnosis had you mentioned the Citrix connection at the outset.

peep · Post by **peep** » Thu May 29, 2014 7:39 am

my bad I didnt mention that ....

IBM Analytics Champion 2009 - 2020 · Post by **asorrell** » Thu May 29, 2014 8:45 am

Could we have a few more details? Why did granting write access to the Clients/Classic location resolve the problem? I wasn't aware that anything was written to that directory post-installation / patching.