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while adding a message handler, getting a runtime error '6'
Posted: Mon Aug 19, 2013 7:34 am
by SandhyaShetty21
Hi,
I am trying to 'Add a Rule to the Message Handler' from job log thu Director, and while I am doing that I am getting a Runtime Error '6' overflow and the Director closes abruptly.
Please let me know if any of you have encountered this issue and the possible cause/ solution to handle this.
Thanks
Posted: Mon Aug 19, 2013 7:38 am
by chulett
Welcome.
Hmmm... seems like some kind of client error. I'm curious, are other people in your shop having the issue and this just happens to you on your PC? If so, I'd suggest a complete uninstall and reinstall of the client.
Posted: Mon Aug 19, 2013 12:01 pm
by SandhyaShetty21
Hi Craig,
It doesnt seem to be an issue with the client, but with the particular proj (eg: ABC) on QA.
As I have tried opening message handler with the same client
1) on different env (Test), Opens up fine.
2) Tried opening the handler on a different proj (eg :DEF) on the same QA env. Opens up fine.
Now, I want to know if I can delete the .msh file, will it create the file automatically?
Also, If i try the other option of adding the message handler (not through job log), but from Message Handler Management in Director->Tools, however for thsi I would need the Message ID. Where can I find the Message ID (Any IBM website which has a list of the message IDs)
Thanks..
Posted: Tue Aug 20, 2013 3:40 am
by SandhyaShetty21
As a workaround, we recreated the issue on a different project, where we were able to view the Message IDs. After getting the warnings in the different project, retrieved the appropriate message id. Added to the Message Handler Management and it worked fine.
However, the main issue, Add rule to the Message Handler still errors out in this proj with run time error. We have trieed clearing the PH directory as well..
Posted: Tue Aug 20, 2013 6:52 am
by chulett
Involve your official support provider.
Posted: Thu Aug 22, 2013 4:01 am
by SandhyaShetty21
You are right.. but, Since we are on DataStage 7.5.2 version which has ended support from IBM, dont think we'll get any answer from them other than to upgrade the environment.
Posted: Thu Oct 03, 2013 9:01 am
by SandhyaShetty21
SandhyaShetty21 wrote:If i try the other option of adding the message handler (not through job log), but from Message Handler Management in Director->Tools, however for thsi I would need the Message ID. Where can I find the Message ID?
Got an answer for this search - we can get the message ID from the RT_log file of the particular Job.