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Director Job Monitor Status Shows Unknown

Posted: Mon May 07, 2012 3:04 am
by senthilt1
Hi Friends,

While viewing the job monitor from the Director, for all the stages the status is shown as Unknown and the Num rows is 0. But the job is successfully completed. But the coresponding sequence aborts as it gets the link count from the job which completed with status Unknown.

We tried restarting the server ..but still this problem persists.

Could you please suggest solution to this.

Thanks,
Senthil

Posted: Mon May 07, 2012 6:33 am
by chulett
So... is this a problem with one specific job only? If so, can you describe the job? If not and these are parallel jobs, have you confirmed that jobmonapp is running?

Posted: Mon May 07, 2012 12:50 pm
by mandyli
Hi

1st check Jobmon is running or not. if not running please start jobmon alone instead of full server reboot.


Thanks
Man

Posted: Tue May 08, 2012 12:21 am
by senthilt1
Hi Chullet,

No..Each time it fails at different jobs when rerunning.

Yes, we checked the jobmonapp is running and there is no any warning message such that jobmonapp is not running.

Please suggest...

Thanks,

Senthil Kumar P

Posted: Tue May 08, 2012 6:11 am
by chulett
Unless those jobs all have something in common which could help trouble-shoot this issue, I would suggest involving your official support provider.