IS Client installation error

ray.wurlod · Post by **ray.wurlod** » Fri Oct 02, 2009 4:47 pm

Ensure that the Windows SYSTEM32 directory is in the PATH.

Note also that Windows XP is not a supported operating system, in particular that in will not install at all on Windows XP Home.

swades · Post by **swades** » Mon Oct 05, 2009 9:41 am

Thanks Ray

User has -

Microsoft Windows XP - Professional - Version 2002 Service Pack 3

No idea this OS supported or not?

chulett · Post by **chulett** » Mon Oct 05, 2009 9:53 am

XP is not supported for the Server, period. And as noted, neither it nor the client will even attempt to install on XP Home. You should, however, be able to install the client on XP Pro without issue.

Not sure what's going on with your issue, do you have admin rights on the machine?

swades · Post by **swades** » Mon Oct 05, 2009 10:00 am

chulett wrote:XP is not supported for the Server, period. And as noted, neither it nor the client will even attempt to install on XP Home.

Agree - But this is the case for XP professional. I have installed ones, IS client - 8.1 successfully on XP professional.

chulett · Post by **chulett** » Mon Oct 05, 2009 10:03 am

Right, from Ray's reply I assumed we were talking installing the Server, not the Client and so updated my post before I saw your reply.

chulett · Post by **chulett** » Mon Oct 05, 2009 10:05 am

OK, and I see from your initial post that you have admin rights. Just to be completely anal, have you verified that the SYSTEM32 directory is in your PATH?

swades · Post by **swades** » Mon Oct 05, 2009 1:36 pm

chulett wrote: have you verified that the SYSTEM32 directory is in your PATH?

Yes That is in path.

C:\WINDOWS\system32

ray.wurlod · Post by **ray.wurlod** » Tue Oct 06, 2009 12:05 am

What we are actually asking is for the value of your PATH environment variable, not whether C:\Windows\System32 exists. In a CMD shell execute the command

Code: Select all

echo %PATH%

swades · Post by **swades** » Tue Oct 06, 2009 1:30 pm

Thanks Ray,

One "\" was missing in the value of PATH environment variable. I corrected it, and able to install the IS client.

Thanks for your time.

chulett · Post by **chulett** » Tue Oct 06, 2009 1:43 pm

Ah... [facepalm] I was wondering why you felt the need to post the image. Nice catch, Mr Ray.