MKS toolkit error while installing Datastage 7X

[sachinnilose]

Hi All,
I am trying to install Datastage 7x (Windows) on OS Win Server 2003, but while installing I am getting following error (I am trying fresh installion, no older version was present)

MKS toolkit error was:536870918
Win 32 error was:1619

Please let me know how to resolve this error.

Thanks & Regards,
Sachin.

[JonMorgan]

Best to check with support for this sort of installation problem.
Ensure you are running the install with Administrator privileges.

Hi All,
I am trying to install Datastage 7x (Windows) on OS Win Server 2003, but while installing I am getting following error (I am trying fresh installion, no older version was present)

MKS toolkit error was:536870918
Win 32 error was:1619

Please let me know how to resolve this error.

Thanks & Regards,
Sachin.

[devesh_ssingh]

Hi Sachin,

This might help.

1) Delete the InformationServer folder in c:\Program Files\Common Files\InstallShield\Universal\IBM
2) Remove any MKS - Mortice Kens Software key in the registry
3) Delete the MKS Toolkit folder in C:\Program Files
4) Reboot to install

Cheers!!!
Devesh