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Administrator getting hanged

Posted: Tue Jun 23, 2009 3:30 am
by jaysheel
Hi,

I just finished a fresh installation of Datastage Enterprise Edition 7.5.2 on Windows 2003 server. After this I rebooted and installed the client. When I logged into the administrator and clicked on the project properties it got hanged. This is happening even if I access the Administrator from remote machines using the Datastage clients. Remember : I have not done any configurations after installtion. Just I tried to login to the Administrator. Any idea what might be the reason ? :shock:

Posted: Tue Jun 23, 2009 3:37 am
by ArndW
Does the Designer/Director work? By "hang" does it mean that you have to kill the process? If you do a "telnet {WindowsServerName}" do you get a DataStage login prompt?

Posted: Tue Jun 23, 2009 3:50 am
by jaysheel
Designer and Director are opening without any delay or problem. But I have not tested any job with this installation. What I meant by "Hang" is I have to kill the process in Windows task manager. And I am getting the datastage login prompt when I do a TELNET session with the Windows server.

Posted: Tue Jun 23, 2009 4:02 am
by ArndW
Do you get a drop-down list of projects in the admin tool when you enter your userid/password combination?

Posted: Tue Jun 23, 2009 4:12 am
by jaysheel
Actually I have setup only one project as of now. So after logging in when I click on the Project properties the problem occurs.

Posted: Tue Jun 23, 2009 4:33 am
by ArndW
Does that mean you can enter the ADMIN tool, but when you choose the project nothing else happens?

Posted: Tue Jun 23, 2009 4:36 am
by Sainath.Srinivasan
Any firewall?

What if you try to connect using client from Server machine itself ?

Posted: Tue Jun 23, 2009 5:16 am
by jaysheel
Yes firewalled. But port opened for datastage connection.
This thing is happening even if I use the client from same machine.

Posted: Tue Jun 23, 2009 4:57 pm
by ray.wurlod
Please verify which port number has been opened.

Posted: Wed Jun 24, 2009 1:55 am
by Sainath.Srinivasan
Try connecting to the unix box via any terminal editor and do
dssh
logto <project>