Unexpected termination of Designer

sreelalpp · Post by **sreelalpp** » Mon Feb 23, 2009 7:25 am

Hello,

While changing the trigger properties of a job activity in a sequence, my datastage desinger vanishes suddenly.

I tried many times by opening a new citrix connection, and opened the designer again. But still, it is getting closed suddenly when i make changes as mentioned above.

Please share any solution.

Thanks,
Sree

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Mon Feb 23, 2009 7:35 am

Does it close to hide behind other window(s)?

Try minimising all other windows to check.

Did you attempt any network trace or doing the same from a fixed PC in the network (i.e. non-citrix) ?

chulett · Post by **chulett** » Mon Feb 23, 2009 8:20 am

Check with your support provider, that's a known issue with a patch available.

sreelalpp · Post by **sreelalpp** » Tue Feb 24, 2009 12:25 am

thanks for the info.