First day after holidays.....and what a day!!! Big problems!!!
New Datastage installation took place when I was on holiday over a HP Itanium, running Unix obviously. As far as I know, installation process was very tough, but it was finally goaled. Users were created and developers started working.
Now people who did installation is on holiday, and here we are two guys trying to get this solved. I have worked very much with Datastage but only in windows, my partner here knows a lot of Unix but nothing about datastage. So at least between the two of us we sum as one guy!
Today nobody can connect. We have benn passing through a few errors and I am describing.
The first one was about daemon RPC. The error was the following:
I searched the forum and we found the service was not running properly, and we were able to launch it.The connection was refused or the RPC daemon is not running (81016)
Failed to connect to host
After that, we are facing two different errors, depending on the user stopping and starting Datastage services.
ROOT USER
I did a deep search over the forum, but did not find anything that helped. Let me paste you commands and answers we are entering:Failed to connect to DataStage server: ESXHA551, project: vodafone
(Internal Error (39202))
root /oradata/OWBDIB/InformationServer/Server/DSEngine/bin: . /oradata/OWBDIB/InformationServer/Server/DSEngine/dsenv
root /oradata/OWBDIB/InformationServer/Server/DSEngine/bin: nohup /oradata/OWBDIB/InformationServer/Server/DSEngine/bin/dsrpcd -d9 > /tmp/dsrpcd.log 2>&1 &
[1] 1724
# tail -30f /tmp/dsrpcd.log
RPCPID=1724 - 15:51:48 - uvrpc_debugflag=9 (Debugging level)
RPCPID=1724 - 15:51:48 - In rpc_init()
# ps -ef|grep -i informa
root 1724 13856 0 15:51:48 pts/0 0:00 /oradata/OWBDIB/InformationServer/Server/DSEngine/bin/dsrpcd -d9
root 4892 1 0 Aug 4 ? 8:23 /oradata/OWBDIB/InformationServer/ASBNode/apps/jre/bin/IA64W/java -Djava.security.auth.login.config=./../conf/auth.conf -Dcom.i
root 19799 1 0 Aug 4 ? 34:33 /oradata/OWBDIB/InformationServer/ASBNode/apps/jre/bin/IA64W/java -Xbootclasspath/a:conf -Xss2M -Xoss2M -Djava.ext.dirs=apps/jr
root 2060 13856 0 15:52:36 pts/0 0:00 grep -i informa
DSADM USER
Doing the same than above, but with dsadm user, the error turns to be the following
I checked again forum, and found some interesting posts like viewtopic.php?p=295794#295794 and viewtopic.php?p=295806#295806 but none helped.Failed to connect to DataStage server: <SERVER name>, project: UV
(User name and/or password incorrect (80011))
We created all users in datastage, and assigned the same OS user credentials (dsadm).
We have 'Share User Registry between IBM Information Server and DataStage Server' checkbox unchecked.
And whats more, same users were working perfectly last week.
In BOTH CASES, (root or dsadm) we can see list of of projects and select one of them in the client Attach Project window. It's when we push the OK button when the errors come up.
This is happening for Designer, Director and Administrator clients.
And the telnet service seems to be down, as the command
does not answertelnet servername 2300
But web console is perfectly accesible.
I gave all info I do have at this moment. If you need anything else that could help you out to detect what could be happening, just let us know!!
Thank you very much for your help guys, we are totally desperated now!