Post-installation problems with IBM info server
Posted: Wed Jun 11, 2008 1:37 am
Hi,
I was wondering if anyone could provide some assistance around some errors I am receiving following installation of v8 on windows.
Basically i've installed the IBM v8 toolset (datastage, info analyser, etc) on a WIN2003 virtual server with SP1 which has approx 4GB ram and 10GB HDD.
I've also installed Visual Studio C++ express edition and Microsoft Platform for Win 2003 SDK R2 (done prior to IBM install).
After the install I set-up and mapped a user to a local OS user (dstageuser) with highest level of access.
Now, I can run the WAS admin and can even login to Info Analyser without any problems however when I try log in to the Datastage clients, be it Director, Designer, etc I get the following series of error messages (appear after I enter my login/password and hit OK):
Error calling subroutine: *DataStage*DSR.ADMIN (Action=39); check DataStage is set up correctly in project sandbox_proj_1
(Internal Error (39207))
Error calling subroutine: *DataStage*DSR.ADMIN (Action=40); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
After clicking OK to all these messages I eventually get into Designer however just about all options such as the ability to create a new Parallel job are greyed out.
Also, when I log in to the Administrator I get 2 of the above messages followed by:
CDSRUserAccess.TakeSharedLock: Internal error - Failed to open file : UV.ACCOUNT (81002)
Any help or advice would be greatly and DESPERATELY appreciated as I've been trying this for hours and hours with the same issue!
I'm also in the queue with IBM tech support on this one but who knows when i'll hear back.
thanks.
I was wondering if anyone could provide some assistance around some errors I am receiving following installation of v8 on windows.
Basically i've installed the IBM v8 toolset (datastage, info analyser, etc) on a WIN2003 virtual server with SP1 which has approx 4GB ram and 10GB HDD.
I've also installed Visual Studio C++ express edition and Microsoft Platform for Win 2003 SDK R2 (done prior to IBM install).
After the install I set-up and mapped a user to a local OS user (dstageuser) with highest level of access.
Now, I can run the WAS admin and can even login to Info Analyser without any problems however when I try log in to the Datastage clients, be it Director, Designer, etc I get the following series of error messages (appear after I enter my login/password and hit OK):
Error calling subroutine: *DataStage*DSR.ADMIN (Action=39); check DataStage is set up correctly in project sandbox_proj_1
(Internal Error (39207))
Error calling subroutine: *DataStage*DSR.ADMIN (Action=40); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
Error calling subroutine: *DataStage*DSR_PROJECT (Action=2); check DataStage is set up correctly in project sandbox_proj_1
(The connection is broken (81002))
After clicking OK to all these messages I eventually get into Designer however just about all options such as the ability to create a new Parallel job are greyed out.
Also, when I log in to the Administrator I get 2 of the above messages followed by:
CDSRUserAccess.TakeSharedLock: Internal error - Failed to open file : UV.ACCOUNT (81002)
Any help or advice would be greatly and DESPERATELY appreciated as I've been trying this for hours and hours with the same issue!
I'm also in the queue with IBM tech support on this one but who knows when i'll hear back.
thanks.