Cannot login on DataStage Designer, hangs

egsalayon · Post by **egsalayon** » Mon Mar 31, 2008 3:01 am

We cannot login to our server via the client Designer. It just hangs, no error messages. Please help...

ray.wurlod · Post by **ray.wurlod** » Mon Mar 31, 2008 3:22 am

Welcome aboard. :D

You are going to need to provide rather more information than that.

For example, can you connect using the other clients? What connection parameters have you specified - in particular which port number?

Right now your question is in the "my car won't go - can you please help?" class.

egsalayon · Post by **egsalayon** » Mon Mar 31, 2008 4:27 am

im using designer to connect to datastage which previously i can do.

all client applications like designer, director, and administrator cannot connect, but i can connect to web console.

ray.wurlod wrote:Welcome aboard. :D

You are going to need to provide rather more information than that.

For example, can you connect using the other clients? What connection parameters have you specified - in ...

Minhajuddin · Post by **Minhajuddin** » Mon Mar 31, 2008 5:14 am

The web console uses port 9080. Datastage designer uses a different port(31538). Try checking if this port is accessible. If not you may have to open up the firewall for this port.

chulett · Post by **chulett** » Mon Mar 31, 2008 7:00 am

Is this just a problem you are having, or is this happening to everyone?

ray.wurlod · Post by **ray.wurlod** » Mon Mar 31, 2008 3:28 pm

egsalayon wrote:im using designer to connect to datastage which previously i can do.

What has changed? "Nothing" is not the correct answer.

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