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DataStage Administrator Timeout

Posted: Thu Apr 20, 2006 8:50 am
by Raftsman
when I open up the DS administrator and select a project, as soon as I click on properties, my system hangs and my CPU stays consistantly at 100%. The API slave processes must be shutdown to get my system back to normal.

Anyone have a solution for this.

Thanks

Posted: Thu Apr 20, 2006 8:58 am
by kumar_s
Is it only to a particular project or to all existing project?

Posted: Thu Apr 20, 2006 9:24 am
by Raftsman
When I installed DS EE 7.5.X2, it asked me to create a project. There is only one. I tried to create a project and the same thing happened.

Posted: Thu Apr 20, 2006 9:30 am
by kumar_s
Is it an upgradation from an existion installation.
Are you able to access from other clients like manager or director or designer.
Have you tried uninstalling and reintalling the client in the system.
Any other issue faced while working in the project in designer.

Posted: Thu Apr 20, 2006 9:30 am
by ArndW
Are your client/server on the same windows machine? What OS and SP level do you have on your client PC? Can you attach to projects using the other client tools or are the other problems showing up in your installation?

Posted: Thu Apr 20, 2006 9:36 am
by Raftsman
The Client and Server are on the same machine. I have used Designer, Manager and Director on the same project with no problems. It's only when I try to open the properties in Admin.

Posted: Thu Apr 20, 2006 10:42 am
by ArndW
In the past some of the client apps have needed a patch from IBM/Ascential but I don't know if your issue is a client or a server one. Have you contacted your support provider about this problem?

Posted: Thu Apr 20, 2006 11:48 am
by Raftsman
Yes, they told me it was because we are not running on a Windows 2003 OS. I posted another question about this and I was told that this version works fine in a Windows 2000 SP4 OS. I am not sure what to think anymore.