Failed to authenticate the current user against the selected

[altruist]

Hi All,

I have tried to restart datastage server.

Is it obligatory to restart WAS and ASBnode.

I am able to login to unix box using "dsadm" and able to use orchadmin commands.

Thanks

[ray.wurlod]

It is not obligatory to restart WAS or the agents.

It is also not correct to use orchadmin command to stop and start DataStage.

Study the administration manual and document the correct methods for your site.

[altruist]

Hi Ray,

Sorry I meant... I was able to use orchadmin commands to access datasets after restarting datastage server.

The root user has restarted WAS/ASBnode, but the users (even dsadm) is still not able to login to datastage via client.

Thanks

[ray.wurlod]

Then please post the complete error message. There's a limit on the number of characters in a subject line.

[altruist]

Below is the entire message.

Code: Select all

javax.security.auth.login.LoginException: Could not connect to server [170.226.199.130] on port [9080].
	at com.ascential.acs.security.auth.client.AuthenticationService.getLoginException(AuthenticationService.java:965)
	at com.ascential.acs.security.auth.client.AuthenticationService.doLogin(AuthenticationService.java:358)
Caused by: com.ascential.acs.registration.client.RegistrationContextManagerException: Caught an unexpected exception.
	at com.ascential.acs.registration.client.RegistrationContextManager.setContext(RegistrationContextManager.java:67)
	at com.ascential.acs.security.auth.client.AuthenticationService.doLogin(AuthenticationService.java:352)
Caused by: com.ascential.acs.registration.client.RegistrationHelperException: Caught an unexpected exception.
	at com.ascential.acs.registration.client.RegistrationHelper.getBindingProperties(RegistrationHelper.java:567)
	at com.ascential.acs.registration.client.RegistrationHelper.getBindingConfigProperties(RegistrationHelper.java:534)
	at com.ascential.acs.registration.client.RegistrationContextManager.setContext(RegistrationContextManager.java:167)
	at com.ascential.acs.registration.client.RegistrationContextManager.setContext(RegistrationContextManager.java:65)
	... 1 more
Caused by: java.net.ConnectException: Connection refused: connect
	at java.net.PlainSocketImpl.socketConnect(Native Method)
	at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:336)
	at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:201)
	at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:188)
	at java.net.Socket.connect(Socket.java:478)
	at java.net.Socket.connect(Socket.java:428)
	at sun.net.NetworkClient.doConnect(NetworkClient.java:158)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:435)
	at sun.net.www.http.HttpClient.openServer(HttpClient.java:649)
	at sun.net.www.http.HttpClient.<init>(HttpClient.java:339)
	at sun.net.www.http.HttpClient.<init>(HttpClient.java:300)
	at sun.net.www.http.HttpClient.New(HttpClient.java:372)
	at sun.net.www.http.HttpClient.New(HttpClient.java:353)
	at sun.net.www.http.HttpClient.New(HttpClient.java:348)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:562)
	at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection.java:539)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:667)
	at com.ascential.acs.registration.client.RegistrationHelper.getBindingProperties(RegistrationHelper.java:559)
	... 4 more

[ray.wurlod]

OK, the exception is "connection refused". This could be incorrect user name and password, it could be that the user name you are using is not actually registered within Information Server with at least Suite User role, or one of a number of other possibilities. Please check the correctness of the user name and password that you are using.

[altruist]

All the users are not able to login to datastage, including "dsadm". We have verified the credentials.

[ray.wurlod]

Can you log in to Web Console for Information Server?

Have you confirmed that the services tier, the agents and DataStage were successfully started?