Datastage Login issue

[dssiddu]

When I try to login Datastage designer , gettting following error. But I can select the project from drop down list. And also I can login Unix server where datastage has installed.

Error as below.
Datastage Repository Interface

Record EC784FEC-515E-4E28-874C-8C021FAECAE2-TCWDIWTS06P:5890350 ON FILE 29 cannot be written

Thanks in Advance
Siddu

[ray.wurlod]

My guess is that there is a problem for the login/security service writing to one of the metadata repository tables. You probably need to involve your official support provider.

[ArndW]

Can you confirm if this is a version 7 or version 8 installation? Can you login to the director and administrator?

[dssiddu]

Thanks to Arnd & Ray

Can you confirm if this is a version 7 or version 8 installation? Can you login to the director and administrator? ...

We are using 7.5.3.
Only I am not able to login any DS clients.
My colleagues are able to login.

[ArndW]

Do you have several projects? If so, try to login with your id in another project and see if the error message persists. I am not at a DataStage system right now to check, but there must be hashed file where the session information is written and you most likely don't have UNIX write permissions to that file.

[ray.wurlod]

That value is a key to the DS_LICENSE table, so I'm not sure where the FILE 29 reported came from. The key contains the MAC address and identity of the client machine and the process ID of the corresponding agent process on the server.

[ArndW]

That was it, Ray.

dssiddu:
The DS_LICENSE file is either corrupted or you cannot write to it. If your user has "rw" access to the file then you will need to repair this file.