Issue while logging into DS Client

[arnabdey]

Hi

While logging into the DS client I am having an issue as follows.

[b]Datastage designer has encountered a problem and needs to close. We are sorry for the inconvenience.
Please tell Microsoft about this problem.....
......
Send Error Report Don't send[/b]

Seems to be a widows level problem. Version is fine. And server ip is properly set in hosts file of client Windows PC. Also installation did not create any problems. In case anyone has faced a similar situation, kindly provide me a solution for this.

Thanks

Arnab Dey

[arnabdey]

Let me add to it.... I am able to get the login prompt, where after entering the domain name, userid and password, Projects are properly listed.

[ArndW]

Do all clients (Director & Designer & Administrator) show the same errors?

[ArndW]

Hmm... is this a new installation, or an old one where something has changed?

[arnabdey]

Hi Thanks for responding.. This is a new installation. Everything was working fine initially. Then perhaps some other application was installed in the machine and removed later. During the process some system file might have been removed. But not able to figure out the exact cause.

[chulett]

So... is this a problem for everyone or just you?

[ArndW]

I would try reinstalling your client software first if you are the only one affected at your workstation.

[Sainath.Srinivasan]

Do you have admin priviledge on your PC ?

[arnabdey]

I do have the administrative privileges in my machine... Once the issue propped up I tried uninstalling, removing the folders as mentioned in the datastage documents, etc and reinstalling. But still getting the same issue.

[arnabdey]

It is just a problem in my PC. When I try to login from another PC, things work fine.

[ArndW]

An uninstall should also involve removing the Windows registry settings.