Administrator getting hanged

jaysheel · Post by **jaysheel** » Tue Jun 23, 2009 3:30 am

Hi,

I just finished a fresh installation of Datastage Enterprise Edition 7.5.2 on Windows 2003 server. After this I rebooted and installed the client. When I logged into the administrator and clicked on the project properties it got hanged. This is happening even if I access the Administrator from remote machines using the Datastage clients. Remember : I have not done any configurations after installtion. Just I tried to login to the Administrator. Any idea what might be the reason ?

ArndW · Post by **ArndW** » Tue Jun 23, 2009 3:37 am

Does the Designer/Director work? By "hang" does it mean that you have to kill the process? If you do a "telnet {WindowsServerName}" do you get a DataStage login prompt?

jaysheel · Post by **jaysheel** » Tue Jun 23, 2009 3:50 am

Designer and Director are opening without any delay or problem. But I have not tested any job with this installation. What I meant by "Hang" is I have to kill the process in Windows task manager. And I am getting the datastage login prompt when I do a TELNET session with the Windows server.

ArndW · Post by **ArndW** » Tue Jun 23, 2009 4:02 am

Do you get a drop-down list of projects in the admin tool when you enter your userid/password combination?

jaysheel · Post by **jaysheel** » Tue Jun 23, 2009 4:12 am

Actually I have setup only one project as of now. So after logging in when I click on the Project properties the problem occurs.

ArndW · Post by **ArndW** » Tue Jun 23, 2009 4:33 am

Does that mean you can enter the ADMIN tool, but when you choose the project nothing else happens?

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Tue Jun 23, 2009 4:36 am

Any firewall?

What if you try to connect using client from Server machine itself ?

jaysheel · Post by **jaysheel** » Tue Jun 23, 2009 5:16 am

Yes firewalled. But port opened for datastage connection.
This thing is happening even if I use the client from same machine.

ray.wurlod · Post by **ray.wurlod** » Tue Jun 23, 2009 4:57 pm

Please verify which port number has been opened.

Sainath.Srinivasan · Post by **Sainath.Srinivasan** » Wed Jun 24, 2009 1:55 am

Try connecting to the unix box via any terminal editor and do
dssh
logto <project>