If you have Enterprise Edition then you DO have both server and parallel NLS maps on the page you reach by clicking the NLS button from the General tab. The only way you would not see parallel maps is that you don't have Enterprise Edition, in which case you would not be designing parallel jobs.
The site where I am currently working does not have NLS installed, so I won't be able to help much more on this - everything I've done here has been from memory.
arabic character set
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