Cleanup resources problem

leomauer · Post by **leomauer** » Tue May 08, 2007 8:07 am

When I open Cleanup resources in Director in one of our DataStage installations and then click on Show All in upper Processes window, no processes show up.
It is an old installation where this feature definitely worked before.
The only place I know is related to it is in Administrator, Project properties, General, Enable job administration in Director check box and it is checked.
In fact it checked on all the projects on this installation, and no project shows processes.
On our other installations it works.
Any ideas?
Thanks.

ray.wurlod · Post by **ray.wurlod** » Tue May 08, 2007 4:53 pm

Do you log in with administrator privileges?

leomauer · Post by **leomauer** » Wed May 09, 2007 6:11 am

ray.wurlod wrote:Do you log in with administrator privileges?

Yes, Ray. I logged both as dsadm and as myself with the same result.

ray.wurlod · Post by **ray.wurlod** » Wed May 09, 2007 5:07 pm

This is stating the bleeding obvious, but are there any processes? That is, are there any connected clients?

leomauer · Post by **leomauer** » Thu May 10, 2007 6:07 am

Sure there is, Ray. Plenty. Me is the one of them.

ray.wurlod · Post by **ray.wurlod** » Thu May 10, 2007 4:56 pm

Can you try it from a different client machine, to isolate the possibility that it's the dsadmin executable (or one of its related dlls) on your machine?

leomauer · Post by **leomauer** » Fri May 11, 2007 5:36 am

Actually, many users tried from many machine with the same result.

rafik2k · Post by **rafik2k** » Fri May 11, 2007 5:58 am

Can you see the process using DS.TOOLS?

leomauer · Post by **leomauer** » Fri May 11, 2007 5:59 am

rafik2k · Post by **rafik2k** » Fri May 11, 2007 6:14 am

You can check after restarting the services of ds server

leomauer · Post by **leomauer** » Fri May 11, 2007 6:20 am

I will when I get a chance.
Unfortunately this server is in heavy use all day long and we do not have a luxury of stopping it at will. Especially for the problem that is inconvenient for dsadmins only.
For now we decided to file a ticket with IBM.