Add Rule to Message Handler

[psv]

I am trying to add rule to message handler for demoting one warning message to information.
When I click to "Add rule to Message Handler" Director, it gives following message.

"Cannot read message handler '(new)' DSR_FILEACCESS Error writing to file (Code 0)"

Then it open message handler window ,but message id is not displayed.
Message id is bland ,message type is warning and text of the warning is displayed.
How to get message id.

Please help

[ray.wurlod]

Almost certainly a permissions problem. You need to have write permission (to store the message handler definition) but appear to lack it.

[vmcburney]

Have a look at the FAQ entry on message handlers, I added a section on the message handler file that shows the location and name of this file. Check you have the right permissions on this file.