Design Palette lost?

mctny · Post by **mctny** » Fri Jun 09, 2006 8:09 am

Hello Everybody,
I have a weird problem in Designer, my palette has nothing in it, and I cannot customize it either, the palette customization is not working and when I try to load a new palette, there is no file under the palette folder?
how can I get my palette or factory default palette back, when I say set to factory defaults or project default again my palette is empty.
Can you help me please ?

Thanks

chulett · Post by **chulett** » Fri Jun 09, 2006 8:14 am

Reinstall the Client.

DSguru2B · Post by **DSguru2B** » Fri Jun 09, 2006 8:15 am

Open a new job or an existing job. Is the palette still empty?
Go to manager, in the repository you will see Stage Types. Extend it. Click on different folders, do you see any stages show up ?

chulett · Post by **chulett** » Fri Jun 09, 2006 8:41 am

Good point - it will be 'empty' when there is no job open as the pallete is built based on job type. Now, if it's still empty after opening a job, you've got a real problem.

mctny · Post by **mctny** » Fri Jun 09, 2006 8:59 am

thanks you, I can see the palette now. Thank god, Probably I was loking at when there is no job open,

sorry for disturbing you for such a funny problem, I was worrying since yesterday because I am the only ETL person in this company and there is no one else I can ask, if I mess up the DataStage.

ray.wurlod · Post by **ray.wurlod** » Fri Jun 09, 2006 4:31 pm

There is a known bug in some of the 7.5 releases where the Palette only shows the Aggregator stage icon with a label of "0". This can not be expanded. If this occurs, the workaround is to drag stages from the Repository view, which seems to be unaffected.