Designer Crashes when working with Sequencers

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poorna_76
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Designer Crashes when working with Sequencers

Post by poorna_76 »

We are facing Designer crashes , lot of times, when working with Sequencers in 7.5.1A.

Has anyone facing this kind of issue?

We opened case with IBM and response was:
"there must be some kind of conflict with or perhaps something happened to your client. Have you tried uninstalling/installing the client again? "

We reinstalled DataStage Client on that machine, but that didnot solve
the purpose.


Thanks in Advance.
ray.wurlod
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Post by ray.wurlod »

When you uninstalled the clients, did you check that it had been removed from the Registry?
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poorna_76
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Post by poorna_76 »

ray.wurlod wrote:When you uninstalled the clients, did you check that it had been removed from the Registry?

No we didn't do that , Ray.
Should we be doing that every time we uninstall DataStage on any machine?


Thanks in Advance.
ray.wurlod
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Post by ray.wurlod »

It's always a good plan to check, and not just for DataStage software.
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kduke
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Post by kduke »

There is a patch for this from IBM.
Mamu Kim
poorna_76
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Post by poorna_76 »

kduke wrote:There is a patch for this from IBM.
Hi Duke,

Can you please clarify me which patch it is exactly.

I don't see such patch on IBM website.

Only patch i see related to this is "dsclient_xpsp2"(atl.dll,DataStageSwitcher.dll,DSDesign.exe.local,setup,log,ecase60128-readme) , which we already installed.

Are you talking about some other patch?
If yes, can you please send me the name of the patch.

Thanks in Advance
kduke
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Post by kduke »

Is this Anil? If so then call Ron. He got it first from ASCL. There is a dll they sent which goes into the DataStage client folder.
Mamu Kim
nnes
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Re: Designer Crashes when working with Sequencers

Post by nnes »

poorna_76 wrote:We are facing Designer crashes , lot of times, when working with Sequencers in 7.5.1A.

Has anyone facing this kind of issue?
Yeah Designer 751A crashes a lot with Sequencers on my machine too. I save soon, save often and hope for the best. What helped a lot in my case was deactivating the "Show stage validation errors" option.
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Post by kduke »

Call support at IBM and get the patch.
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ray.wurlod
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Post by ray.wurlod »

Can I ask whether you connect with the Omit box checked, or supply a user id and password? If you do use Omit, try providing an explicit password. In many ways connection via LAN Manager rather than TCP/IP (which is what Omit does) is flaky.
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poorna_76
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Post by poorna_76 »

ray.wurlod wrote:Can I ask whether you connect with the Omit box checked, or supply a user id and password? If you do use Omit, try providing an explicit password. In many ways connection via LAN Manager rather than TCP/IP (which is what Omit does) is flaky.
Hi Ray,

We never connected by checking Omit box.

We always supply UserName & Password.


Thanks
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