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Timer already cancelled error while trying to login
Posted: Thu Sep 14, 2017 1:52 pm
by austin_316
Hi All,
we are trying to login to datastage designer/director version 11x but facing the below error. Please can any one suggest how to fix this?
Failed to authenticate the current user against select Services Tier
IllegalStateException : Timer already cancelled
Thanks,
Ravi.
Posted: Thu Sep 14, 2017 1:59 pm
by chulett
That's a Java error and perhaps a bug, probably best to involve your official support provider.
Posted: Thu Sep 14, 2017 2:11 pm
by austin_316
Thanks Craig.
We were able to login to the server few hours ago. One of our support team was busy importing jobs from other server using istool command and it started failing with "peer not authenticated" and "Java heap space" issues. Then we started observing issue while logging to director/designer client as well.
Posted: Fri Sep 15, 2017 6:12 am
by austin_316
the issue was resolved by restarting the services
Posted: Fri Sep 15, 2017 6:59 am
by chulett
Figured that would be the answer... or at least an answer to your resource issue.
Posted: Fri Sep 15, 2017 7:54 am
by PaulVL
My guess is that someone got cheap and didn't spend a few more bucks on more memory on the host.
Posted: Fri Sep 22, 2017 3:33 am
by ray.wurlod
You might also extend the global timeout setting, via Web Console for Information Server.