Installing v11.5.0.1 Services tier on Cluster fails
Posted: Mon Nov 21, 2016 5:11 am
Hello All,
IS Version : Information Server 11.5.0.1.
Microsoft Windows OS for the IS Client: Window XP, Windows Server 2003 and windows7
Operating System version : Red Hat Enterprise Linux Server release 6.6
Below is the summary of the issue and please let us know if any additional information required.
Problem: Information Server services tier install on WebSphere Application cluster server failed with an error: CDIIN5123E: ExecuteScriptAction failed: the process returned error code 4.:
Description : We are trying to install Information server on existing WAS Cluster Application server. While doing the installation we are getting the errors below:
SEVERE: com.ibm.is.install.engine.runtime.InstallEngine
com.ibm.is.install.exception.ActionException: CDIIN5123E: ExecuteScriptAction failed: the process returned error code 4.:
CDIIN5106I: Details:
InstallAction (_id = update.client.cert, _installUnitModelId = ISFServer)
at com.ibm.is.install.engine.action.builtin.AbstractExecuteAction.execute(AbstractExecuteAction.java:335)
at com.ibm.is.install.engine.runtime.InstallEngine.executeAction(InstallEngine.java:1598)
at com.ibm.is.install.engine.runtime.InstallEngine.processInstallActionStep(InstallEngine.java:1538)
at com.ibm.is.install.engine.runtime.InstallEngine.processActionStep(InstallEngine.java:1422)
at com.ibm.is.install.engine.runtime.InstallEngine.processInstallStep(InstallEngine.java:587)
at com.ibm.is.install.engine.runtime.InstallEngine.processAllSteps(InstallEngine.java:567)
at com.ibm.is.install.engine.runtime.InstallEngine.run(InstallEngine.java:245)
at com.ibm.is.install.engine.runtime.InstallEngine.execute(InstallEngine.java:883)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.execute(InstallEngineMonitor.java:368)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.beginInstall(InstallEngineMonitor.java:252)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.access$100(InstallEngineMonitor.java:40)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor$1.run(InstallEngineMonitor.java:119)
at java.lang.Thread.run(Thread.java:809)
Can you please let me know how to deal with this error?
Regards
Venkat
IS Version : Information Server 11.5.0.1.
Microsoft Windows OS for the IS Client: Window XP, Windows Server 2003 and windows7
Operating System version : Red Hat Enterprise Linux Server release 6.6
Below is the summary of the issue and please let us know if any additional information required.
Problem: Information Server services tier install on WebSphere Application cluster server failed with an error: CDIIN5123E: ExecuteScriptAction failed: the process returned error code 4.:
Description : We are trying to install Information server on existing WAS Cluster Application server. While doing the installation we are getting the errors below:
SEVERE: com.ibm.is.install.engine.runtime.InstallEngine
com.ibm.is.install.exception.ActionException: CDIIN5123E: ExecuteScriptAction failed: the process returned error code 4.:
CDIIN5106I: Details:
InstallAction (_id = update.client.cert, _installUnitModelId = ISFServer)
at com.ibm.is.install.engine.action.builtin.AbstractExecuteAction.execute(AbstractExecuteAction.java:335)
at com.ibm.is.install.engine.runtime.InstallEngine.executeAction(InstallEngine.java:1598)
at com.ibm.is.install.engine.runtime.InstallEngine.processInstallActionStep(InstallEngine.java:1538)
at com.ibm.is.install.engine.runtime.InstallEngine.processActionStep(InstallEngine.java:1422)
at com.ibm.is.install.engine.runtime.InstallEngine.processInstallStep(InstallEngine.java:587)
at com.ibm.is.install.engine.runtime.InstallEngine.processAllSteps(InstallEngine.java:567)
at com.ibm.is.install.engine.runtime.InstallEngine.run(InstallEngine.java:245)
at com.ibm.is.install.engine.runtime.InstallEngine.execute(InstallEngine.java:883)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.execute(InstallEngineMonitor.java:368)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.beginInstall(InstallEngineMonitor.java:252)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor.access$100(InstallEngineMonitor.java:40)
at com.ibm.is.install.atlasinstaller.ui.control.InstallEngineMonitor$1.run(InstallEngineMonitor.java:119)
at java.lang.Thread.run(Thread.java:809)
Can you please let me know how to deal with this error?
Regards
Venkat