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Dual monitor losing Designer panels

Posted: Wed Oct 19, 2016 5:14 am
by boxtoby
Hi Guys,

I think this is actually a windows problem, but I'm wondering if anyone else has come across this problem and knows how to get out of it.

I am using a laptop with a second monitor connected via the "extended desktop" option. Normally, all works well but occasionally due to the hot desking policy here I end up with a monitor with a different resolution.

This causes problems in Designer whereby in a job some sub panels such as the transformer are not displayed. It is "there", somewhere, but not visible. I can close the hidden transformer sub panel by pressing escape.

I can actually fix the problem by reconnecting to the original monitor and ensuring that the sub panels all appear on the same monitor as Designer itself. However, this is not possible when working from home, for example.

Any help would be greatly appreciated.

Kind regards,

Bob.

Re: Dual monitor losing Designer panels

Posted: Thu Nov 10, 2016 3:21 pm
by dcross58
Hi , this happens to me frequently. The window is opening "off screen"

You are going to have to delete a set of registry keys.
follow this guide from IBM, here

http://www-01.ibm.com/support/docview.w ... wg21413718

Posted: Thu Nov 10, 2016 5:15 pm
by asorrell
You don't have to edit the registry. Commands to move the errant pop-up back to your main screen are in this post...

viewtopic.php?t=150994