.isx Import issue Information Server Manager

das_nirmalya · Post by **das_nirmalya** » Tue Sep 13, 2016 8:10 am

Hi,

I am creating .isx file using ISTOOL export feature . I am using the command in a .bat file

CALL istool export -dom %server&Port%-u "%uname%" -p "%upwd%" -ar "%isxFileName%" -updatearchive -ds '"job.pjb" -includedependent' >> %logFileName%

Able to import the isx file through iSTOOL import feature successfully.

But when trying to import the same isx file from Infosphere server manager Console it is throwing some message 'chunksCount' not found and it is not importing.

Can you help me with the reason ?

Thanks.
nj

chulett · Post by **chulett** » Tue Sep 13, 2016 8:28 am

Please include your complete error message.

das_nirmalya · Post by **das_nirmalya** » Tue Sep 13, 2016 8:33 am

Below the error message is coming in a message window:

Error : Feature'chunksCount'not found(file:/xmetal.xmi,2,252)

qt_ky · Post by **qt_ky** » Wed Sep 21, 2016 12:11 pm

See this IBM technote. You may need to request a patch.

JR55200: ISM DOES NOT IMPORT THE ISX FILE GENERATED BY ISTOOLS COMMAND

rkashyap · Post by **rkashyap** » Wed Sep 21, 2016 2:18 pm

Thanks. This technote helps. I have raised a support ticket for this.

rkashyap · Post by **rkashyap** » Thu Sep 22, 2016 10:43 am

I have applied the patch JR55200 and the issue is resolved.

Note that this is a Client tier only patch. The readme.txt file incorrectly states that this patch needs to be installed onto ALL tiers.

qt_ky · Post by **qt_ky** » Thu Sep 22, 2016 11:25 am

That was quick! Thanks for clarifying on the tiers.

Eric