Hi all,
We have raised a PMR request with IBM, it was asked to install a software.This has taken long time for installation with no return. I am confused is that right one I am following.
Is there any easier way to raise PMR ticket for datastage
we have followed this link for raising PMR request.
https://www-947.ibm.com/support/service ... est.action
PMR Request with IBM
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sudhakishore
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How long is a piece of string? How long is a "long time"?
For example, a complex patch that has to update all four co-resident tiers will take minutes, maybe an hour or more, to complete.
If the process has not ended or thrown any error, then you need to be patient.
You appeared to have followed the correct (and only) way to raise a PMR for DataStage.
For example, a complex patch that has to update all four co-resident tiers will take minutes, maybe an hour or more, to complete.
If the process has not ended or thrown any error, then you need to be patient.
You appeared to have followed the correct (and only) way to raise a PMR for DataStage.
IBM Software Services Group
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
