Issue during DataStage 11.3.1.2 Fix pack installation

[sagar.kewalramani]

java.lang.Exception: Exit Code: 1

Copying model(s) to target repository ...
Error: Error obtaining database connection
Operation copyModels failed
2016-01-20T10:34:43.788, SEVERE: com.ibm.is.install.update.installer.Updater
java.lang.Exception: Exit Code: 1
at com.ibm.is.install.core.pm.PkgScript.Perform(PkgScript.java:163)
at com.ibm.is.install.update.installer.UpdateExecutionStep.execute(UpdateExecutionStep.java:45)
at com.ibm.is.install.update.installer.Updater.processUpdateStep(Updater.java:387)
at com.ibm.is.install.update.installer.Updater.executeWithExceptionHandling(Updater.java:368)
at com.ibm.is.install.update.installer.Updater.execute(Updater.java:207)
at com.ibm.is.install.atlasinstaller.ui.control.PatchInstallationMonitor.runUpdater(PatchInstallationMonitor.java:156)
at com.ibm.is.install.atlasinstaller.ui.control.PatchInstallationMonitor.access$300(PatchInstallationMonitor.java:30)
at com.ibm.is.install.atlasinstaller.ui.control.PatchInstallationMonitor$1.run(PatchInstallationMonitor.java:112)

2016-01-20T10:34:43.788, INFO: Invoking Exception Handler

[ArndW]

...Error: Error obtaining database connection...

Could you perhaps have entered an incorrect userid or password?

[sagar.kewalramani]

Installation patch continued successfully till 99% and suddenly stopped with xmetasr error. During patch installation it never ask for XMETASR password. It retrieves from the imam properties file. That file was also not modified after Datastage install.

[qt_ky]

Perhaps the account was not setup as non-expiring then it expired or got locked out sometime after it was first created. Did you get it resolved?