java.io.IOException error while installing Data stage 8.5

Rajesh Jale · Post by **Rajesh Jale** » Mon Sep 21, 2015 1:39 pm

Hi,

I'm getting following error while installing data stage 8.5 client version.

Problem occurred at this Installation Step:
E. Apply FixPack 1

1) In Windows Explorer, go to c:\IBM\InformationServer\Updates\bin
2) Run InstallUpdates.exe

Below error is occurring while running updates exe file :

java.io.IOException: Could not create JsseListener: java.security.NoSuchAlgorithmException: SunX509 KeyManagerFactory not available

Can anyone please help me to fix this issue.

Regards,
Rajesh

chulett · Post by **chulett** » Mon Sep 21, 2015 4:49 pm

In your shoes I would involve support.

priyadarshikunal · Post by **priyadarshikunal** » Tue Sep 22, 2015 4:57 am

did you change the JAVA_HOME or did you install any other software which changes JAVA_HOME?

You should look at the pre-requisites as well thoroughly.