IBM Datastage 8.7 installation issue

[v_bhaskar]

HI Team,

i am trying to install Datastage 8.7 version but when i clicked on setup button
its opening one browser after that once i selected language and press next button it showing below error

java.lang.NullPointerException
at com.ibm.is.install.ui.rap.WizardFlowManager.init(WizardFlowManager.java:59)
at com.ibm.is.install.ui.rap.WizardFlowManager.<init>(WizardFlowManager.java:27)
at com.ibm.is.install.ui.rap.WizardFlowManager.getInstance(WizardFlowManager.java:34)
at com.ibm.is.install.atlasinstaller.ui.controller.WizardController.refreshNavigationListener(WizardController.java:84)
at com.ibm.is.install.atlasinstaller.ui.NavigationView.createPartControl(NavigationView.java:216)
at org.eclipse.ui.internal.ViewReference.createPartHelper(ViewReference.java:371)
at org.eclipse.ui.internal.ViewReference.createPart(ViewReference.java:230)
at org.eclipse.ui.internal.WorkbenchPartReference.getPart(WorkbenchPartReference.java:594)
at org.eclipse.ui.internal.PartPane.setVisible(PartPane.java:312)
at org.eclipse.ui.internal.ViewPane.setVisible(ViewPane.java:545)
at org.eclipse.ui.internal.presentations.PresentablePart.setVisible(PresentablePart.java:185)
at org.eclipse.ui.internal.presentations.util.PresentablePartFolder.select(PresentablePartFolder.java:265)
at org.eclipse.ui.internal.presentations.util.LeftToRightTabOrder.select(LeftToRightTabOrder.java:64)
at org.eclipse.ui.internal.presentations.util.TabbedStackPresentation.selectPart(TabbedStackPresentation.java:478)
at org.eclipse.ui.internal.PartStack.refreshPresentationSelection(PartStack.java:1268)
at org.eclipse.ui.internal.PartStack.setSelection(PartStack.java:1221)
at org.eclipse.ui.internal.PartStack.showPart(PartStack.java:1620)
at org.eclipse.ui.internal.PartStack.createControl(PartStack.java:659)
at org.eclipse.ui.internal.PartStack.createControl(PartStack.java:585)
at org.eclipse.ui.internal.PartSashContainer.createControl(PartSashContainer.java:569)
at org.eclipse.ui.internal.PerspectiveHelper.activate(PerspectiveHelper.java:269)
at org.eclipse.ui.internal.Perspective.onActivate(Perspective.java:930)
at org.eclipse.ui.internal.WorkbenchPage.onActivate(WorkbenchPage.java:2494)
at org.eclipse.ui.internal.WorkbenchWindow$22.run(WorkbenchWindow.java:2933)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:66)
at org.eclipse.ui.internal.WorkbenchWindow.setActivePage(WorkbenchWindow.java:2914)
at org.eclipse.ui.internal.WorkbenchWindow.busyOpenPage(WorkbenchWindow.java:720)
at org.eclipse.ui.internal.Workbench$18.runWithException(Workbench.java:1065)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:32)
at org.eclipse.rwt.internal.lifecycle.UICallBackManager.addSync(UICallBackManager.java:119)
at org.eclipse.swt.widgets.Display$2.run(Display.java:649)
at org.eclipse.rwt.internal.lifecycle.UICallBackServiceHandler.runNonUIThreadWithFakeContext(UICallBackServiceHandler.java:455)
at org.eclipse.rwt.lifecycle.UICallBack.runNonUIThreadWithFakeContext(UICallBack.java:44)
at org.eclipse.swt.widgets.Display.syncExec(Display.java:647)
at org.eclipse.ui.internal.StartupThreading.runWithWorkbenchExceptions(StartupThreading.java:55)
at org.eclipse.ui.internal.Workbench.busyOpenWorkbenchWindow(Workbench.java:1061)
at org.eclipse.ui.internal.Workbench.doOpenFirstTimeWindow(Workbench.java:1888)
at org.eclipse.ui.internal.Workbench.openFirstTimeWindow(Workbench.java:1824)
at org.eclipse.ui.internal.WorkbenchConfigurer.openFirstTimeWindow(WorkbenchConfigurer.java:188)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:790)
at org.eclipse.ui.internal.Workbench$25.runWithException(Workbench.java:1430)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:32)
at org.eclipse.rwt.internal.lifecycle.UICallBackManager.addSync(UICallBackManager.java:119)
at org.eclipse.swt.widgets.Display$2.run(Display.java:649)
at org.eclipse.rwt.internal.lifecycle.UICallBackServiceHandler.runNonUIThreadWithFakeContext(UICallBackServiceHandler.java:455)
at org.eclipse.rwt.lifecycle.UICallBack.runNonUIThreadWithFakeContext(UICallBack.java:44)
at org.eclipse.swt.widgets.Display.syncExec(Display.java:647)
at org.eclipse.ui.internal.StartupThreading.runWithoutExceptions(StartupThreading.java:110)
at org.eclipse.ui.internal.Workbench.init(Workbench.java:1425)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2404)
at org.eclipse.ui.internal.Workbench.access$5(Workbench.java:2295)
at org.eclipse.ui.internal.Workbench$4.run(Workbench.java:514)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:497)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:157)
at com.ibm.is.install.atlasinstaller.ui.Application.createUI(Application.java:269)
at org.eclipse.rwt.internal.lifecycle.EntryPointManager.createUI(EntryPointManager.java:92)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle.createUI(RWTLifeCycle.java:228)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle$UIThreadController.run(RWTLifeCycle.java:116)
at java.lang.Thread.run(Thread.java:736)

can some one help me on this

[chulett]

A Null Pointer Exception? Think you'll need to involve support for that.

[qt_ky]

What tier are you attempting to install?

Have you tried manually removing all files and registry entries from previous installation attempts and/or previous versions, and then restarting the computer, before running the installer?