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Could not uninstall Datastage

Posted: Thu Nov 20, 2014 3:59 pm
by xch2005
Hi,
Had done the installation of Datastage 8.5 version (on Windows 7) and it worked fine, later when the patch (fix pack 3) was installed, it did not go through fine. No error messages were returned, it just came out. When tried to uninstall Datastage the following error was thrown.

java.io.IOException: Could not create JsseListener: java.security.NoSuchAlgorith
mException: SunX509 KeyManagerFactory not available

If anyone has encountered this error, please advise on what need to be done to resolve this.

Appreciate your help, thanks.

Posted: Thu Nov 20, 2014 4:04 pm
by qt_ky
There is a section in the IBM Knowledge Center web site about manually removing the software from each tier. Follow all those steps then reboot.

After removing software from a Windows machine, I always like to run the CCleaner utility to clean up the registry. It scans the registry and often finds hundreds of items to clean. These are things that software uninstallers leave behind. Clean, the scan again, and repeat until it finds none, then reboot.