Credentials Mapping

abc123 · Post by **abc123** » Thu Oct 30, 2014 7:26 pm

Can anyone tell me where you set the "local" password to the actual password? Is it in the Information Sever Console or Web Console. Can you give me few additional steps?

Ray, I have the same error "Failed to connect Information Server Engine ..... User name and/or password incorrect. If credential mapping is used, check the credential mapped user name and password as are correctly configured".

Where would I check "Engine Credentials in the web console for Information Server (http://hostname:9080/ibm/iis/console)"?

I go to Information Server Console. From there, I do View/Open Web Console Under web console, I go to Domain Management/Administration/Engine Credentials. I select the server to the right. I don't see a way to check.

Thanks.

naveen_1985in · Post by **naveen_1985in** » Thu Oct 30, 2014 7:39 pm

In your right side of the window you will have the credential mapping, which maps with your windows lo-gin.you need to set your credentials to that , so that you don't have this error popped up again.

abc123 · Post by **abc123** » Thu Oct 30, 2014 8:20 pm

Right side of which window?

On the web console, I went to Domain Management/Engine Credentials. Under Map User Credentials/Suite Users, I selected the user. On the right, under, Assign User Credentials, everything is disabled. At the bottom, both Remove and Browse buttons are disabled.

ray.wurlod · Post by **ray.wurlod** » Thu Oct 30, 2014 10:57 pm

Your Information Server user must be mapped against an operating system user on the engine tier.

The only time this does not have to be done is where operating system authentication is used, or where a shared user repository (e.g. LDAP accessible) is used both for Information Server and for the engine tier's operating system.

abc123 · Post by **abc123** » Thu Oct 30, 2014 11:48 pm

Ray, thank you for your response. I do know that it has to be mapped but as you can see from my previous posts in this thread, I simply cannot figure out the steps to do it. If you can tell me if there is a step that I am missing, it would be great.

Thanks again.

chulett · Post by **chulett** » Fri Oct 31, 2014 1:46 pm

Documented here. Note the first prerequisite, guessing you are not.

abc123 · Post by **abc123** » Mon Nov 03, 2014 9:46 am

Craig, thank you for your link. There are differences between those steps and what I see. In Step 2, I don't have Datastage Credentials but I have Engine Credentials. In Step 5, my browse is disabled. In Step 7, I don't have an Ok button to click on after selecting the user. Due to all this, obviously, I cannot get to Map User Credentials in Step 9.

chulett · Post by **chulett** » Mon Nov 03, 2014 9:56 am

OK, well past time I split this out to your own thread. If anyone is curious, the original is here.

Perhaps you should look up the version of that document that matches the version of your software?

priyadarshikunal · Post by **priyadarshikunal** » Mon Nov 03, 2014 10:00 am

Also, try to use Internet explorer or mozilla firefox as only these two are supported, others may work but may create problems.

abc123 · Post by **abc123** » Mon Nov 03, 2014 10:11 am

Craig, thank you again. I have gone to that post before including the two links in priyadarshikunal's final post. Eventually, it takes me to the same document.

Can you tell me how I would like up the document for the version of my software? I have IBM InfoSphere Information Sever 9.1.2.0-FP2-55.

chulett · Post by **chulett** » Mon Nov 03, 2014 10:14 am

There should be the same set of documents out there on IBM's site for each release... or at least every major one. You should be able to just move up the URL and then back down the 9.x branch. Or search there.

Yup, easy peasy.

http://www-01.ibm.com/support/knowledge ... ge_IS.html