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Failed to connect to Information Server Engine

Posted: Fri Sep 26, 2014 9:19 am
by yimwai
I have a remote Windows 2008 box which Information server 9.1 is installed.
I can open designer at that server successfully.


when I installed the client on my local. When I login to designer.I can select project when I fill the host,username and password.
but when I click the login button, it run into connection time out.

Error message:


Failed to connect to Information Server Engine: XXXXXX, project:XXX.



(The connection has timed out (81015))

can anybody help me how to fix this?

Posted: Fri Sep 26, 2014 9:26 am
by chulett
Firewall? The ports it needs open are documented, check that they are all open and accessible to you. Start with the Planning, Installation and Configuration Guide found here.