Failed to connect to Information Server Engine

yimwai · Post by **yimwai** » Fri Sep 26, 2014 9:19 am

I have a remote Windows 2008 box which Information server 9.1 is installed.
I can open designer at that server successfully.

when I installed the client on my local. When I login to designer.I can select project when I fill the host,username and password.
but when I click the login button, it run into connection time out.

Error message:

Failed to connect to Information Server Engine: XXXXXX, project:XXX.

(The connection has timed out (81015))

can anybody help me how to fix this?

chulett · Post by **chulett** » Fri Sep 26, 2014 9:26 am

Firewall? The ports it needs open are documented, check that they are all open and accessible to you. Start with the Planning, Installation and Configuration Guide found here.