Cycling Infosphere Services

bgs_vb · Post by **bgs_vb** » Tue May 13, 2014 1:56 am

Hi ,

I am working on Infosphere 8.1 .We have some scheduled jobs running in production daily .But since last few days we are facing particular issue wrt to login to Datstage daily as

"Failed to Authenticate current user against selected domain "
java.lang.NoClassDefFoundError.com/ascential/asb/util/security/imp/utilities
at
com.ascential.asb.util.security.SessionManagerFactory$DefaultSessionManagerFactory.newSessionManager(SessionManagerFactory.java(CompiledCode))
.........................................................
........................................

"

However cycling the server resolves the issue .

But this being production server, we cant afford to cycle server every day and this causes either long running or job or abort of jobs . We are unable to get root cause of the problem .

Any pointers to reason of such issue will be of great help .

PaulVL · Post by **PaulVL** » Tue May 13, 2014 8:37 am

Local authentication or LDAP?

Is your WAS tier on the same server as your engine tier?

bgs_vb · Post by **bgs_vb** » Wed May 14, 2014 5:31 am

Its using LDAP authentication .Not sure how to get information about your second question .

ray.wurlod · Post by **ray.wurlod** » Wed May 14, 2014 3:17 pm

When you log in to DataStage, is the name of the services tier (the one with the 9080 port number) the same as the name of the engine on which the project exists?

bgs_vb · Post by **bgs_vb** » Fri May 16, 2014 12:21 am

Yes ,name of the services tier (the one with the 9080 port number) is the same as the name of the engine on which the project exists .

ray.wurlod · Post by **ray.wurlod** » Fri May 16, 2014 12:52 am

Are there any error messages in SystemOut.log that might suggest a failure to connect to the LDAP user registry?