Subroutine failed to complete successfully (30107)

ramakrishna459 · Post by **ramakrishna459** » Sun Mar 23, 2014 12:03 pm

I have datastage installed in my windows 7 pc.
Getting below error message when i want to login into datastage designer/director below is the error message .
"Subroutine failed to complete successfully (30107)"

I have followed the steps provide in the IBM supprot link
http://www-01.ibm.com/support/docview.w ... wg21501033

but couldnt able to resolve the issue.
dsdgci.dll,dsradmin.dll specified modules are not found error i receive but when i open the dll files with Dependency Walker application am receiving error message.

If anybody has previously resolved this error could you please help me out.

Thanks
RK

stuartjvnorton · Post by **stuartjvnorton** » Sun Mar 23, 2014 5:21 pm

Here is the link to the detailed system requirements page:
http://www-01.ibm.com/support/docview.w ... wg27036191

From the look of this, desktop versions of Windows 7 are supported for the client tier (Designer/Director and BGA, but not BG for Eclipse) if you have SP1. And only starting with version 9.1.
Server versions of Windows 7 don't look to be supported at all.

Engine and Services tiers aren't supported on Windows 7, full stop.

ramakrishna459 · Post by **ramakrishna459** » Mon Mar 24, 2014 3:26 am

But for couple of months i havent faced any issue and i could able to login to datastage and design the jobs and ran it.Now it is giving the above error message.

chulett · Post by **chulett** » Mon Mar 24, 2014 11:46 am

Well, then... what changed? Windows update? Other software installed? Are you running anti-virus software on the server? We've seen any one of those things take out a DataStage server on Windows installation.

ray.wurlod · Post by **ray.wurlod** » Mon Mar 24, 2014 1:47 pm

Can you log in with Administrator client (which uses a different mechanism)?

ramakrishna459 · Post by **ramakrishna459** » Thu Apr 03, 2014 10:32 am

Getting the same error message even when trying to login through the administrator cleint.

ramakrishna459 · Post by **ramakrishna459** » Thu Apr 03, 2014 10:41 am

Windows update was not done.Other softwares were installed like PDF converter . Antivirus used is mcaffe both datastage and antivirus or on same OS(operating system).Shall i remove antivirus and try ? . I dont have any system restore points to restore back.Please share your thoughts.

Thanks
Ramakrishna

chulett · Post by **chulett** » Thu Apr 03, 2014 11:00 am

It's too late to remove your AV software if that is the culprit here. One change you could make is to ensure the directory where DataStage is installed is configured in the software as someplace to not scan. Also check whatever quarantine logs your software keeps to see if it has decided to remove a ddl or some other offending part of DataStage.

If you don't have a System Restore Point or backup to go back to, you may be in a 'complete re-install' situation...