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Failed to authenticate the current user against the selected
Posted: Tue Mar 11, 2014 4:23 am
by satyaatibm
Hi,
While I am trying to connect to Designer Client its showing me the error message "
Failed to authenticate the current user against the selected Services Tier" but at the same time I am able to connect to Director Client.
Trying to connect to DS through Windows 7 64-bit machine.
Thanks in Advance for your response to this issue.
Posted: Tue Mar 11, 2014 2:22 pm
by asorrell
It means you haven't setup the engine credentials for the user-id. That can be done via the web admin console.
Posted: Thu Mar 13, 2014 4:51 am
by priyadarshikunal
please post the complete error message. there can be many reasons for this error.
Posted: Thu Mar 13, 2014 2:13 pm
by ray.wurlod
Actually there's really only one reason. This is failure to authenticate against the Services tier. It means that the user name/password combination cannot be checked - maybe LDAP authentication (if that's what's being used) is not configured correctly, or the user registry is not available.
Posted: Tue Mar 18, 2014 7:12 am
by priyadarshikunal
I have seen the same error when the port was incorrectly specified. I think its the second line you see in the message helps in deciding the actual error whether the error was due to incorrect datastage password, incorrect credential mapping or incorrect port.
Posted: Tue Mar 18, 2014 7:16 am
by priyadarshikunal
PS: I just verified it on my 8.5 installation. the same error message in all 3 scenarios, the second line tells it all.