ISM won't open - fresh 9.1 installation
Posted: Wed Sep 11, 2013 2:19 pm
When I try to open the Information Server Manager (ISM) the splash screen appears and disappears but the application never opens.
An error log file is created each time I try to open ISM. I wasn't sure if it was preferred to paste the contents inline or if it's better to attach the whole file afterward, but below is the relevant portion of a stack trace from the bottom of the file.
I ran a number of ISA Lite collectors and came up with no obvious issues.
Does ISM usually work out of the box or is there some extra config I've got to do?
I didn't see anything particular on this forum or IBM DeveloperWorks, and the documentation has precious little information about ISM; the installation guide doesn't even appear to mention it.
I put my actual config info in the Additional info section because there isn't an option for 9.1 in the release dropdown.
An error log file is created each time I try to open ISM. I wasn't sure if it was preferred to paste the contents inline or if it's better to attach the whole file afterward, but below is the relevant portion of a stack trace from the bottom of the file.
Code: Select all
!ENTRY org.eclipse.osgi 4 0 2013-09-11 15:36:38.482
!MESSAGE Application error
!STACK 1
java.lang.RuntimeException: Application "com.ibm.istools.manager.ui.application" could not be found in the registry. The applications available are: com.ibm.istools.rcp.application, ...
at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:248)
...
![Question :?:](./images/smilies/icon_question.gif)
I didn't see anything particular on this forum or IBM DeveloperWorks, and the documentation has precious little information about ISM; the installation guide doesn't even appear to mention it.
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