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Client Design Center not starting up

Posted: Mon Mar 04, 2013 11:12 pm
by JaisonJ
I had a successful installation of IBM Infosphere Client tier on windows 7 professional. When I try to open design center I am getting below error.

"Failed to load the Java Virtual Machine. The most common cause of this problem is a failure of the Java Virtual Machine to allocate enough memory.Check the memory settings in the file:

<Information Server> \ASBNode\conf\proxy.xml

are appropiately configured.

Other possible reason for this failure are that one or more dependant JARs are not present or that a incompatible version of the .NET framework being loaded.

Set the following environment variables to get extended error information:

XMOG_TRACE_LEVEL=TraceVerbose
XMOG_TRACE_FILE=c:\xmogtrace.txt

For more information contact IBM."

Itried changing "maximum heap size" on proxy.xml, but still not starting up.

System details:
Window 7 Professional SP1
4 GB RAM
.NET FrameWork 4.0 Client Profile

Could you please help to resolve this issue?

Posted: Tue Mar 05, 2013 2:04 am
by prasson_ibm
I just checked my client and maximum heap size value is

Code: Select all

<add key="MaximumHeapSize" value="384" /> 
You have to decrease this value and Common values for MaximumHeapSize include 64, 128, 256, 348, 512,
and so on.

After making changes, you must restart the clients to reallocate the memory.

Posted: Tue Mar 05, 2013 2:51 pm
by priyadarshikunal
which version of DataStage client did you install?

DataStage 8.5 and up needs to dotnet framework 4 full (client profile and extended) to function properly.

Posted: Wed Mar 06, 2013 11:16 am
by JaisonJ
priyadarshikunal wrote:which version of DataStage client did you install?

DataStage 8.5 and up needs to dotnet framework 4 full (client profile and extended) to function properly.
Thanks for your reply. After removing and reinstalling Java and .Net framework 4.0 (done today), starting up issue of design center is resolved.

Posted: Wed Mar 06, 2013 11:19 am
by JaisonJ
prasson_ibm wrote:I just checked my client and maximum heap size value is

Code: Select all

<add key="MaximumHeapSize" value="384" /> 
You have to decrease this value and Common values for MaximumHeapSize include 64, 128, 256, 348, 512,
and so on.

After making changes, you must restart the clients to reallocate the memory.
It was due to corrupted or incompatible jar files. By reinstalling Java and .net framework issued is resolved.