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Unable to install client components

Posted: Thu Dec 29, 2011 6:19 am
by srivalli_b
Hi,

During datastage client installation Microsoft .Net Framework 1.1 is successfully installed but while installing the Microsoft Framework 4.o it throws the following error:
com.ibm.is.install.exception.InstallException: CDIPR2040E:Unexpected return code -939,523,085.
and because of this error the Microsoft Framework 4.0 installation is stopped with the following messagees in the installation log,

Checkpoint:
Starting installing installation unit:DOTNetFramework 4.0
Start installing: InstallUnitID=DOTNetFramework4.0,InstallActioID=execute.dotnet4.0.framewework.flx.......InvokingExceptionHandler

Please let me know how to resolve this error.
Thanks.

Posted: Thu Dec 29, 2011 4:39 pm
by ray.wurlod
Install .NET Framework 4.0 before beginning installation of Information Server components.