Unable to install client components

A forum for discussing DataStage<sup>®</sup> basics. If you're not sure where your question goes, start here.

Moderators: chulett, rschirm, roy

Post Reply
srivalli_b
Participant
Posts: 32
Joined: Tue Dec 20, 2011 8:03 am

Unable to install client components

Post by srivalli_b »

Hi,

During datastage client installation Microsoft .Net Framework 1.1 is successfully installed but while installing the Microsoft Framework 4.o it throws the following error:
com.ibm.is.install.exception.InstallException: CDIPR2040E:Unexpected return code -939,523,085.
and because of this error the Microsoft Framework 4.0 installation is stopped with the following messagees in the installation log,

Checkpoint:
Starting installing installation unit:DOTNetFramework 4.0
Start installing: InstallUnitID=DOTNetFramework4.0,InstallActioID=execute.dotnet4.0.framewework.flx.......InvokingExceptionHandler

Please let me know how to resolve this error.
Thanks.
ray.wurlod
Participant
Posts: 54607
Joined: Wed Oct 23, 2002 10:52 pm
Location: Sydney, Australia
Contact:

Post by ray.wurlod »

Install .NET Framework 4.0 before beginning installation of Information Server components.
IBM Software Services Group
Any contribution to this forum is my own opinion and does not necessarily reflect any position that IBM may hold.
Post Reply