Client Install Error

A forum for discussing DataStage<sup>®</sup> basics. If you're not sure where your question goes, start here.

Moderators: chulett, rschirm, roy

Post Reply
manishk
Participant
Posts: 32
Joined: Tue Oct 25, 2005 8:45 pm

Client Install Error

Post by manishk »

Hi

I am trying to install the Datastage 8.5 Client in Windows XP 32 Bit System. Downloaded the 32 Bit Client and ran the setup.exe. First ran without changing the default framework which is .Net 1.1. Ran into error. Uninstalled as per the microsoft guide.
http://support.microsoft.com/kb/824643/en-us
Reinstalled the .NET and getting the same error. Error is :


Error From Dos Prompt

Installation program started at 10/12/11 10:21 AM


======> Enter one of the following URLs to your web browser to begin the install
ation process:
http://GHDPP1Q1XP:8080/ISInstall
https://GHDPP1Q1XP:8443/ISInstall


com.ibm.is.install.exception.InvalidSuiteModelException: CDIIN4237E: The suite m
odel could not be built.
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:155)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:75)
at com.ibm.is.install.AbstractInstaller.initializeModel(AbstractInstalle
r.java:354)
at com.ibm.is.install.AbstractInstaller.executeWebUI(AbstractInstaller.j
ava:313)
at com.ibm.is.install.atlasinstaller.ui.Application.initializeInstallati
onEngine(Application.java:400)
at com.ibm.is.install.atlasinstaller.ui.Application.createUI(Application
.java:257)
at org.eclipse.rwt.internal.lifecycle.EntryPointManager.createUI(EntryPo
intManager.java:92)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle.createUI(RWTLifeCycle
.java:228)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle$UIThreadController.ru
n(RWTLifeCycle.java:116)
at java.lang.Thread.run(Thread.java:810)
-- Cause 1 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\MetadataServer" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 2 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\DataStage" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 3 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\DataStageCommon" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 4 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\QualityStage" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 5 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\InformationAnalyzer" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 6 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\BusinessGlossary" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 7 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\BusinessGlossaryAnywhere" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 8 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\MetadataWorkbench" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 9 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\FastTrack" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 10 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\ISC" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 11 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\Documentation" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 12 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\ISTools" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 13 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\Shared" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
-- Cause 14 --
com.ibm.is.install.exception.FileMissingException: CDIIN4221E: "C:\DOCUME~1\kola
m\Desktop\is-client\payloads\Global" does not exist.
at com.ibm.is.install.engine.util.FileUtils.checkIfDirectoryExists(FileU
tils.java:69)
at com.ibm.is.install.engine.config.SuiteModelBuilder.createProductModel
(SuiteModelBuilder.java:181)
at com.ibm.is.install.engine.config.SuiteModelBuilder.buildSuiteModel(Su
iteModelBuilder.java:127)
... 9 more
com.ibm.is.install.exception.InvalidSuiteModelException: CDIIN4237E: The suite m
odel could not be built.
java.lang.NullPointerException
at com.ibm.is.install.atlasinstaller.ui.Application.initializeInstallati
onEngine(Application.java:412)
at com.ibm.is.install.atlasinstaller.ui.Application.createUI(Application
.java:257)
at org.eclipse.rwt.internal.lifecycle.EntryPointManager.createUI(EntryPo
intManager.java:92)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle.createUI(RWTLifeCycle
.java:228)
at org.eclipse.rwt.internal.lifecycle.RWTLifeCycle$UIThreadController.ru
n(RWTLifeCycle.java:116)
at java.lang.Thread.run(Thread.java:810)
java.lang.NullPointerException
Thanks
Manish
chulett
Charter Member
Charter Member
Posts: 43085
Joined: Tue Nov 12, 2002 4:34 pm
Location: Denver, CO

Post by chulett »

Nex time please start a new post rather than jumping the end of someone else's only somewhat related post. I've split this one out for you.
-craig

"You can never have too many knives" -- Logan Nine Fingers
Post Reply