Datastage server 8.1 installation error on windows 2003

A forum for discussing DataStage<sup>®</sup> basics. If you're not sure where your question goes, start here.

Moderators: chulett, rschirm, roy

Post Reply
kirankumarreddydesireddy
Participant
Posts: 110
Joined: Mon Jan 11, 2010 4:22 am

Datastage server 8.1 installation error on windows 2003

Post by kirankumarreddydesireddy »

Hi

I had got error while installing DataStageSvr_v8.1_WinSvr2003.After installing 66 percent,I got the error "FDataStageEngine 34023 : The license could not be applied"

"FDatastageEngine 34022 :The installation was not completed successfully because an error occured applying license to the engine"

The log file is huge and I included only few part of it...I will send in mail if anyone wants to view the entire log file

Dec 16, 2010 10:00:17 AM , INFO: com.ibm.is.install.core.version.VersionParser IPatchInstaller92006:CallBack from:/ProductVersion/Properties:IInstallCore90054:Properties:IInstallCore90055:Property =
Dec 16, 2010 10:00:17 AM , INFO: com.ibm.is.install.core.version.VersionParser IPatchInstaller92006:CallBack from:/ProductVersion:ProductVersion: InstallType=
Dec 16, 2010 10:00:17 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90001:Command Array: cmd /c dir D:\IBM\WebSphere\AppServer, env = null, workingDir =null
Dec 16, 2010 10:00:18 AM , INFO: com.ibm.is.install.core.WindowsFileService deleteFile: C:\DOCUME~1\ETLTES~1\LOCALS~1\Temp\2\MachineInfo.txt
Dec 16, 2010 10:00:24 AM , INFO: com.ascential.acs.installer.server.actions.InstallDSProjectsAction dsdev--New--D:\IBM\InformationServer\Server\Projects\dsdev
Dec 16, 2010 10:00:24 AM , INFO: com.ascential.acs.installer.server.actions.InstallDSProjectsAction ANALYZERPROJECT--New--D:\IBM\InformationServer\Server\Projects\ANALYZERPROJECT
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: isOperatorInstallerAction is reserving 10240 at D:\IBM\InformationServer :: rootLocation: D:\IBM\InformationServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: asbConfigProductAction is reserving 238026752 at D:\IBM\InformationServer\ASBServer :: rootLocation: D:\IBM\InformationServer\ASBServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: asbNodeProductAction is reserving 6291456 at D:\IBM\InformationServer\ASBNode :: rootLocation: D:\IBM\InformationServer\ASBNode
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: installMksAction is reserving 160432128 at C:\Program Files\MKS Toolkit :: rootLocation: C:\Program Files\MKS Toolkit
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: datastageProjectsSetupAction is reserving 6291456 at D:\IBM\InformationServer\Server :: rootLocation: D:\IBM\InformationServer\Server
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: connectorStageInstallerAction is reserving 30720 at D:\IBM\InformationServer :: rootLocation: D:\IBM\InformationServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: componentInstallerAction is reserving 276480 at D:\IBM\InformationServer :: rootLocation: D:\IBM\InformationServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: realtimePackComponentInstallerAction is reserving 92160 at D:\IBM\InformationServer\Server :: rootLocation: D:\IBM\InformationServer\Server
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: operatorStageInstallerAction is reserving 143360 at D:\IBM\InformationServer :: rootLocation: D:\IBM\InformationServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: expandArchiveWASInstaller is reserving 424247061 at C:\DOCUME~1\ETLTES~1\LOCALS~1\Temp\2\ismp001\177655 :: rootLocation: C:\DOCUME~1\ETLTES~1\LOCALS~1\Temp\2\ismp001\177655
Dec 16, 2010 10:00:24 AM , INFO: com.ascential.acs.installer.asb.InstallWASAction getRequiredBytes
Dec 16, 2010 10:00:24 AM , INFO: com.ascential.acs.installer.asb.InstallWASAction WAS Install Location: D:\IBM\WebSphere\AppServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: installWASAction is reserving 1688207360 at D:\IBM\WebSphere\AppServer :: rootLocation: D:\IBM\WebSphere\AppServer
Dec 16, 2010 10:00:24 AM , INFO: com.ibm.is.actions.InstallShieldContext Key: installWASAction_temp is reserving 534773760 at C:\DOCUME~1\ETLTES~1\LOCALS~1\Temp\2 :: rootLocation: C:\DOCUME~1\ETLTES~1\LOCALS~1\Temp\2


Can you plesae check the issue and let me know.


Thanks
Kiran
Top
deva
Participant
Posts: 104
Joined: Fri Dec 29, 2006 1:54 pm

Post by deva »

update the licence info.
Top
kirankumarreddydesireddy
Participant
Posts: 110
Joined: Mon Jan 11, 2010 4:22 am

Datastage server 8.1 installation error on windows 2003

Post by kirankumarreddydesireddy »

Hi Ray

Can you suggest me what to checkin(while installing) among the below components if I need to install the Datastage server 8.1 edition only?

(Websphere Business Glosary,Websphere Business Glosary Anywhere,Websphere Datastage and Qualitystage,Information Server FastTract,Webphere Information Analyzer,Websphere Information services Director,Information server Manager,Metadata Workbench,Websphere Metadata Server)
(I wonder why these all these components were checked in when I selected my license file)

Or Is that all the above components will come with server edition suite(DataStageSvr_v8.1_WinSvr2003.zip) also?


FYI

I got the below error from the log file created

DataStage server Build Info
---------------------------------------------------------------------
BUILD_DATE=Fri Aug 22 18:35:20 2008
BUILD_VERSION=8.1.0.0
BUILD_MACHINE=WINBLD10
BUILD_LABEL=IS_8_1_WIN_2
---------------------------------------------------------------------

Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesAction install
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesAction Loading Class:

com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl install
Dec 16, 2010 9:49:55 AM , INFO: com.ascential.acs.installer.server.actions.SetVariablesActionWindowsImpl dsEngineBinLocation =

D:\IBM\InformationServer\Server\DSEngine\bin, serverLocation = D:\IBM\InformationServer\Server, dsEngineLocation = D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction install...
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction 4\SOFTWARE\Ascential

Software\DataStage\DSEngine\CurrentVersion\DSEHome = D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction 4\SOFTWARE\Ascential

Software\DataStage\DSEngine\CurrentVersion\UvVersion = 8.1.0.0
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineRegistryAction install......
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesAction install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesAction Loading Class:

com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl Started Install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl DS Engine Location:

D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl DS Engine Bin:

D:\IBM\InformationServer\Server\DSEngine\bin
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34052: Installed services
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34052: Installed msgsrc
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl IDataStageEngine34053: Installed msgsrcrpc
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineServicesActionWindowsImpl Finished Install
Dec 16, 2010 9:50:00 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineLicenseAction Started Install
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib -h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 94
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib -h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak", env = null, workingDir =null
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 16
Dec 16, 2010 9:50:00 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c copy /Y

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak" "D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 46, Info: 1 file(s) copied.
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib +h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 16
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90002:Command: cmd /c attrib +h

"D:\IBM\InformationServer\Server\DSEngine\.uvconfig.bak", env = null, workingDir =null
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess Exit Code: 0, Elapsed Time(ms) = 31
Dec 16, 2010 9:50:01 AM , INFO: com.ascential.acs.installer.server.actions.DSEngineLicenseAction Copied .uvconfig.bak to .uvconfig
Dec 16, 2010 9:50:01 AM , INFO: com.ibm.is.install.core.CommonProcess IInstallCore90001:Command Array: D:\IBM\InformationServer\Server\DSEngine\bin\uvregen

BBDSfBeZSgO -s 60806-DSSRV999 -d 01/01/2500 -l 8, env = null, workingDir =D:\IBM\InformationServer\Server\DSEngine
Dec 16, 2010 9:50:01 AM , SEVERE: com.ibm.is.install.core.CommonProcess Exit Code: 1, Elapsed Time(ms) = 750, Error: Must be root or base administrator to

run this process.
Verify the DSHOME setting.
Dec 16, 2010 9:52:57 AM , SEVERE: com.ascential.acs.installer.utils.ProductActionUtil
ProductException: (error code = 601; message="FDataStageEngine34023: The license could not be applied.")
at com.ascential.acs.installer.utils.ProductActionUtil.showUserMessage(ProductActionUtil.java:37)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.applyLicense(DSEngineLicenseAction.java:63)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.backupConfigFileAndApplyLicense(DSEngineLicenseAction.java:91)
at com.ascential.acs.installer.server.actions.DSEngineLicenseAction.install(DSEngineLicenseAction.java:55)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:2969)
at

com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:8048)
at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:7199)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(PureJavaProductServiceImpl.java:2637)
at sun.reflect.GeneratedMethodAccessor617.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java(Compiled Code))
at java.lang.reflect.Method.invoke(Method.java(Compiled Code))
at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(PureJavaProductServiceImpl.java:5523)
at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(PureJavaProductServiceImpl.java:119)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:5260)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:570)



Thanks
Kiran
Top
Post Reply

Return to “General”