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Failed to connect

Posted: Mon Oct 19, 2009 12:26 pm
by dsinfo
Hi,
I created a user from web consol, gave all suite and component roles, saved and closed, but I am not able to login into designer/director, the error I am getting when trying to login with new userid and pswd is
"Failed to connect to Datastage server: servername, project:projname (Username and/or password incorrect (80011)).
Please let me know why its not working.
Do I need to create the user in unix also? or if I am missing something else. Please help.

Note: I can login into web console using new userid.


Thanks.

Posted: Mon Oct 19, 2009 7:43 pm
by Oritech
Checked you have correctly mapped all the users to dsadm in webconsole....

Posted: Tue Oct 20, 2009 6:43 am
by dsinfo
That did the magic, Thanks.

Posted: Tue Oct 20, 2009 3:28 pm
by ray.wurlod
... and now every user is a DataStage Administrator. Did you really want that?

Posted: Thu Oct 22, 2009 12:48 pm
by dsinfo
No, I really dont want that, please tell me how can I resolve my issue.

Thanks.

Posted: Thu Oct 22, 2009 3:48 pm
by ray.wurlod
Set up your users as Information Server users and give the product role DataStage User to each (apart from the ones you want to be DataStage Administrators). Then, using the DataStage Administrator client, and logged in as an administrator, allocate the Developer role to each of those users.

Posted: Fri Oct 23, 2009 9:29 pm
by dsinfo
Hi,
Where I need to set up new user as Information Server user, I dont see this option in web console. Do I need to create a unix id where DS is intalled. Please let me know.

Thanks.

Posted: Sat Oct 24, 2009 10:31 am
by ray.wurlod
Creating a UNIX id is optional. On the Users page there is a menu on the right hand edge, one option there is Add.

Posted: Sat Oct 24, 2009 1:40 pm
by dsinfo
Hi,
I do not see check box which says Information Server user.
In web console I went to user, on right hand edge I see 4 options (New User, Open User, Add Roles to Multiple Users, Delete), when I select a user and click on 'Add Roles to Multiple Users' I get to a page where on right side I have Suite and Suite Component. Under Suite there are 2 options (Suite Admin and Suite User) and under Suite Component there are multiple roles.
Please guide me exactly which options I need to select to have a user access to only Director and Designer without mapping the new user to dsdam.

Thanks.

Posted: Sat Oct 24, 2009 4:42 pm
by ray.wurlod
Sorry, it's New (not Add). This gives you a new dialog in which you define the user's contact characteristics, and in the middle of which you assign Information Server suite roles and product roles. You need to create your users as suite users (rather than administrators) and DataStage users (rather than administrators). Then proceed as outlined above.

Posted: Sun Oct 25, 2009 3:25 am
by Oritech
if resolved, can happily mark it on the post as well :D

Posted: Sun Oct 25, 2009 10:46 am
by dsinfo
I really appreciate you for your help.
In web console under Domain management ->DataStage Credentials ->Open Configuration :
in Server Configuration if I select 'User Registry between IBM Information Server and DataStage Server' then my new user id is not working, otherwise its working.

In which case I should select ['User Registry between IBM Information Server and DataStage Server'] this and in which case I should not.

Thanks.

Posted: Sun Oct 25, 2009 1:52 pm
by ray.wurlod
In the short term, choose the one that works. Then you have time to study how to configure the alternatives.

Posted: Sun Oct 25, 2009 6:29 pm
by dsinfo
Thanks a lot for all your help.