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parallel job canvas

Posted: Tue Jul 07, 2009 11:53 pm
by przytulaguy
We have installed information server and ds on windows 2003 64b
all has been configured for new users and when using designer we only have server jobs and no parallel jobs canvas. Is this correct. Has any setting to be activated to have this also available ?
thanks for help/info
best regards, guy

Posted: Wed Jul 08, 2009 12:32 am
by ArndW
The Parallel stages will only show up when you have installed the PX package; so it would seem that the installation only did server. Did you check your license xml to see if you actually do have PX?

Posted: Wed Jul 08, 2009 2:47 am
by vmcburney
Go into the Information Server Administrator Console and have a look at your license file. It should show you what products you have a license for. If you see a Parallel DataStage license but cannot create parallel jobs then there might be something wrong with your installation.

Posted: Wed Jul 08, 2009 3:01 am
by przytulaguy
Yes, I can see in license, that only server is licensed and not parallel canvas.
we received a new license now with this option. Is it possible to upgrade with parallel canvas or is a complete new installation required ?
Best regards, guy

Posted: Wed Jul 08, 2009 3:11 am
by przytulaguy
another issue is that on this license page, you can select upload a license file.
I point to the new file, but upload is grayed out and can not be selected.
Any idea about upgrade ?
best regards, Guy

Posted: Wed Jul 08, 2009 6:11 am
by chulett
przytulaguy wrote:we received a new license now with this option.
Did not whomever gave you the new license file instruct you what to do with it? If not, they certainly should. :?

Posted: Wed Jul 08, 2009 6:43 pm
by vmcburney
Try logging into the Admin tool as the Information Server administrator, probably isadmin. That user should have the rights to upload a license file. You can upload a license file at any time and you may find the parallel engine is already installed - especially if you've got a QualityStage or ProfileStage license. If it's not installed you may need to run your installer again against the new license file.